R. Jan Atkinson

I hired Rogena the beginning of February to file my bankruptcy case and my case is not filed! I did everything myself basically so I don’t understand the delay. She never responds to my email, scheduled calls never go happened, and her assistant always say she not unavailable. I wish I would have nev...er trusted her to take my case!

Paid the fees as quoted by cash and money order and after that she never responded to calls or emails. I filled out the information form as requested but my case was never filed. Now the credit card companies have discharged by debts and the IRS wants to collect from me. I didn't have money then a...nd I have less money now. She never performed the job she was hired and paid for.

Omg I can not believe that I did not review her now I feel so dumb after reading what everyone has said. She has done the same thing to me. She took my money almost a year and a half ago and never got any where with my simple BK 7! She does not get back to me at all said she would reissue my check an...d mail it out and still has not do not hire her at all she is very unprofessional and rude! I am reporting her to the state bar as we speak.

My gut said don't hire her. Her ad said 700.00 plus filing fee simple BK 7, so I made an appointment to talk with her, she said if I was not going to be available for our phone consult please let her know, however, I was available at the scheduled time but ended up waiting and waiting and waiting,... called twice, was told she was running late, Id receive my consult shortly. 1 hour 20 minutes after our scheduled time I finally received the call at which I had to then reschedule. Fast forward, I'm now talking to her the next day, no apology for missing entirely our scheduled appointment, and her fee doubled from what the web site said, in fact, I screenshot the ad, thank god I did, because she removed it when I asked her how it doubled. She has three different locations but will state she is based out of San Antonio, and it's not an issue for her to make to Austin, or Houston for a hearing as she drives all the time. If you can't make a phone appointment on time, not apologize, double your fees, how am I do trust you will represent me or even show up?