Maria V Jones

I have hired Maria V Jones twice: for myself and for my mother. A former client referred me to her, which was already a great sign. Maria and her staff treated us like family. They answered all of out questions thoroughly and stayed in close contact all throughout the case. Her staff was very friendl...y and quick to respond. They promptly communicated with us all throughout the cases. I cannot imagine why people would not hire Maria. She and her staff handled all the headaches of the immigration process! She is very friendly, approachable and knowledgeable. Plus, she is an immigrant herself, so she completely understands the situation. I have since referred her to all my friends, and she never disappoints!

Our experience was not so satisfying, first time we went they got all of our information and second time we were present they had lost our information so we had to give it to them again. Also we were told we were going to get help to get my husbands citizenship process faster and they would review a...ll of his paper work and get back to us with in a week. Two months later we did not heard anything, we called several times to followup and no respond from anyone. I call again to set up an appointment to start the citizenship process of my husband. They call me back to let me know they wont be able to service that day because the person in charge of helping us went home sick, so I had to reschedule. I call back few days later to cancel appointment and receptionist ask me why of my cancellation. I just told her poor professionalism service, her respond to me she hangs up on me.