Maria V Jones

I was obviously very concerned in 2011 when I found myself in need of an immigration attorney. I was concerned that I wouldn't know where to begin with all of the paperwork. I was concerned that I would make a life changing mistake. I decided to hire an immigration attorney who was highly recommended... by a friend of mine. I chose Maria Jones Law Firm and working with Maria Jones directly. I felt comfortable , and confident in her ability, and my choice for her to represent myself. I'm pretty sure mine was not a typical case seen in Phoenix, AZ and so I did worry along the way but all of my questions were answered by Maria Jones. She always responded to my calls or called me back promptly. She really made a stressful process easy. She was always prepared, on time, and kept us informed throughout the process.

Our experience was not so satisfying, first time we went they got all of our information and second time we were present they had lost our information so we had to give it to them again. Also we were told we were going to get help to get my husbands citizenship process faster and they would review a...ll of his paper work and get back to us with in a week. Two months later we did not heard anything, we called several times to followup and no respond from anyone. I call again to set up an appointment to start the citizenship process of my husband. They call me back to let me know they wont be able to service that day because the person in charge of helping us went home sick, so I had to reschedule. I call back few days later to cancel appointment and receptionist ask me why of my cancellation. I just told her poor professionalism service, her respond to me she hangs up on me.