Glen A Cook

Mr. Cook was hired by my wife and I for her SS disability case over 2 years ago. At first, he seemed brash but hard-working and told us he would do everything he could to help my wife. Apparently this involves terse email responses, filing some papers, not advising his client, & not believing in them.... What he apparently doesn't realize is that he is dealing with people with severely complex emotional and psychological states and circumstances. That makes for complex cases obviously and justifies extra attention to help these people out. Just because they don't fit his standard book definition of a mentally ill person doesn't mean they don't need help and doesn't mean they are lying about their situation. My wife complied with everything that was asked of her & never once was counseled about her case. She knew the odds. There was still no counsel from this attorney who has a job that is advising people in the law and the state of their case. Two weeks before her hearing he responds to a direct question about her chances by stating he doesn't believe her and that it was too late for him to quit now (although he still did). Where was the counsel the past two years? Where was the advice after reviewing the substantial amount of medical records provided? There was none. How was he supposed to defend and fight for my wife's case when he couldn't care less? He stated that he worked hard & was prepared to fight, but all the while he didn't even believe in the information he had and called my wife a liar about everything she told him. Yes, things got heated. That is a normal response to wasting someone's time for two years only to find out that they don't believe you. An attorney's job is to advise his/her client on the case. There was absolutely none of that provided. He was merely a glorified paper filer and decided to bail at the last minute because things got too hard or to real for him. Yes, he'll respond that he will withdraw "if we find they have been inaccurate in their statements or become abusive", but who determines if something is accurate? Is that solely up to him? Are medical records inaccurate? Has he lived the life of this mentally ill person to know that things were inaccurate? Absolutely not. Are there circumstances that add beneficial information to a case? Yes, most definitely. But he does not care or take the time to invest in who he supposedly represents to learn their situation in order to best help them. If he would do so, maybe he could actually offer some counsel that certain cases just aren't going to work and avoid years of wasted time only to disappoint and set a person back far worse than they were before. In my wife's case, he states at the last minute that he doesn't believe in the information, basically calls her a liar, and things get heated. Key word is heated, not abusive. People disagree and argue heatedly. That is life. Mr. Cook is abusive himself in the way he treats his clients as he shouts at them and treats them as someone that's beneath him. There is no care or concern or want to help. I'm fully aware how complex my wife's case and condition is. Under no circumstances would I ever treat someone as Mr. Cook has treated my wife. She doesn't deserve any special treatment or anything, but the common decency of a human being is the least to be expected. If you're honest and upfront with people you get the respect that is deserved in return. I whole-heartedly believe that Mr. Cook is not fit to represent the mentally ill in social security cases. Give him a case that's easy to handle with no complexities and he may shine, but he is definitely not fit to deal with people in a sensitive situation. A rating of 10 for this man as a lawyer is not deserved for someone that doesn't care for his clients and treats them the way he does. A rating of -10 is more fitting. Read up on other's experiences.

Mr. Cook was seemingly intelligent at first examination. I was told I had a strong case. Half a year later Mr.Cook informs me that he was firing me as a client, after I learned I was denied ssi. He was incredibly rude and unprofessional. I'm a single mom and now waisted seven months with Mr.Cook...'s team. I thought they were working on my case, but found they had not done any work on my case at all. DO NOT USE GLEN COOK. I will be filing an action against him with the Utah state bar and ACLU. Bottom line he blames his clients for his lack of work ethic, calls you a liar even when you can prove all the times you called their office. He may be a good attorney to some but he spoke to me like I was trash and I had him on speaker. I was so shocked and embarrassed. He showed zero remorse or empathy for me and the level of gross mistreatment I suffered was uncalled for. Lenn MLK