Ashley Patton Butler

This is the second time I have reached out to Ashley for legal help. I am glad I picked up the phone that day and called Ashley. I first met with Ashley about my custody case on 9/13, and as of 10/2 we had a signed order from the judge. Ashley and Jessica are incredible, informative and let you know ...what is happening every step of the way. In court, Ashley was fierce and extremely prepared. Ashley spoke with confidence and professionalism, and not once made me feel uncertain of the outcome. Ashley and Jessica's friendly smiles were always there to greet me and answer any questions I had. If you want results, I strongly recommend Ashley Butler and her team. Thank you Ashley!

On Friday, September 19, 2014, there was a hearing for my divorce case. Ms. Butler went to court to represent me and told me I did not need to be there. The next day I received a text message from my ex-wife stating “Did your attorney not tell you about today’s court order?” Since I had not heard a...nything from my lawyer, I ignored these messages from my ex-wife while attempting to get clarification from Ms. Butler. Ms. Butler did not respond to calls, texts, or e-mails and I continued to receive messages from my ex-wife telling me I was ordered to give her money. Ms. Butler's paralegal, Rose Emory, did not have any information for me and Ms. Butler did not respond to my requests for information until the following Monday, September 22nd, and only said "You owe [ex-wife] $500" no advice or instruction, or any details about court. It took several more messages over the course of another day (25+ hours) before Ms. Butler actually called me to pass on all the information of my court date, and I was billed separately for each message sent to Ms. Butler as I tried to find out the status of my case. At that point I was in violation of a court order for over 4 days before Ms. Butler returned my calls. This was a trend in that it took 3-4 e-mails, calls, and text messages to Ms. Butler or Ms. Emory before only getting part of a question answered; therefore I needed to send more e-mails and messages for clarification. However, I was constantly being billed for calling, texting, and e-mailing Ms. Butler even when she was not answering and leaving me to continue trying to follow up to understand what was going on in my case. Due to this, my retainer was “used up” quickly and when I pointed out to Ms. Emory that had my calls been returned and questions answered I wouldn't have sent (and therefore got billed for) most of those e-mails, she nearly hung up on me and referred me to Ms. Butler. Ms. Butler simply said she would no longer represent me if I did not pay more money and that she does not handle billing. I then spoke with the firm manager, who told me they would work out a financial compromise with me in light of Ms. Butler's behavior and the lack of agreed-upon services. Kathleen then stopped returning my calls and messages with no financial agreement being made.

I hired Ashley to handle my divorce after my first attorney was totally unprofessional and horrible. Naturally, never having done this before and that being my first experience - I was jaded and scared. During consultation, Ashley was confident and answered every question I had regarding my specifi...c situation. She really made me feel at ease. Once I hired her, she and her legal assistant were extremely forthcoming with communication. They proactively kept me updated on each process and if I did reach out to them for any reason, they were very quick to return phone calls or messages. I couldn't ask for a better lawyer or human being to have by my side during this difficult time. Because of her professionalism and caring, I hired her again a year later to handle the protective order against my unstable ex-husband. I didn't even think of looking for another attorney, she was the first person I thought of! I knew she would do everything in her power for me and do it with such a compassionate, caring demeanor. Once again, she did an amazing job for me. I recommend her to everyone I meet that may need that kind of assistance, and I share my wonderful experience with them all. If you're reading this, it's because you need someone on your side - you're doing your research because you don't know where to start or you want to be sure of who you are spending your hard earned money on to have in your corner, when times are already very difficult and stressful- and I'm here to tell you, you WANT Ashley on your side. She is truly amazing!

Let me start out by stating that my divorce situation was one in which I faced a small budget and a lot of stress. During a divorce, or any legal battle for that matter, it is natural to not be able to trust anyone easily. Most people aren't hiring an attorney for fun. Putting my full faith and gi...ving my complete trust to Ms. Ashley Butler was both the hardest and best things I have done. During the process, I was able to email any and all questions, as well as information I found out, to Rose, Ms. Butler's Senior Paralegal, and to Ms. Butler. Ms. Butler did keep in contact with me and took care of all the "heavy" work involved in my divorce. She also was very fair in keeping me aware of my spending limit included in my retainer. Other lawyers and law firms would have gladly lead me into a court battle and squeezed every penny from my retainer plus more. Not only did Ms. Butler keep my debt from increasing, she made sure that my child was top priority during the case, and found an excellent and very impartial mediator to help keep the harshness of divorce from further escalation. Had it not been for Ms. Butler's outstanding service, kind yet direct way of redirecting my attention to the process at hand, advice, as well as her in depth knowledge of the Texas legal system, I would not be even able to stand up right now and state that I am in a position to be a good single mother. If you are looking at needing an attorney that understands the Texas Legal System, is very calm and collected, quick to stand up for you and/or your children, and is very business like while still being a caring individual I would tell you that Ms. Ashley Butler is the attorney for you to hire. While she is compassionate, she won't back down when she knows she is right, and she won't stand down where there are areas that a client is obviously not prepared for nor understand. Again, it is already hard to trust people. It was hard at first for me to let go and realize that Ms. Ashley Butler not only was acting on my child's behalf and mine, but she is more than an attorney. She is an advocate for the law and I am quite pleased as well as relieved that my legal matters were and are in her hands. I am grateful for the time, advice, service, and the outcome of my divorce due to Ms. Ashley Butler's assistance as my attorney.