Ashley Patton Butler

I hired Mrs. Butler back in July for my child custody case. She was up front about her cost and the time frame the case will take. Mrs. Butler and her assistant were always available to take calls and was easy to make appointments with. She made a horrible situation bearable with her knowledge and co...mpassion for what she does. I felt confident knowing I was in good hands with Mrs. Butler representing me. I highly recommend her.

This is the second time I have reached out to Ashley for legal help. I am glad I picked up the phone that day and called Ashley. I first met with Ashley about my custody case on 9/13, and as of 10/2 we had a signed order from the judge. Ashley and Jessica are incredible, informative and let you know ...what is happening every step of the way. In court, Ashley was fierce and extremely prepared. Ashley spoke with confidence and professionalism, and not once made me feel uncertain of the outcome. Ashley and Jessica's friendly smiles were always there to greet me and answer any questions I had. If you want results, I strongly recommend Ashley Butler and her team. Thank you Ashley!

On Friday, September 19, 2014, there was a hearing for my divorce case. Ms. Butler went to court to represent me and told me I did not need to be there. The next day I received a text message from my ex-wife stating “Did your attorney not tell you about today’s court order?” Since I had not heard a...nything from my lawyer, I ignored these messages from my ex-wife while attempting to get clarification from Ms. Butler. Ms. Butler did not respond to calls, texts, or e-mails and I continued to receive messages from my ex-wife telling me I was ordered to give her money. Ms. Butler's paralegal, Rose Emory, did not have any information for me and Ms. Butler did not respond to my requests for information until the following Monday, September 22nd, and only said "You owe [ex-wife] $500" no advice or instruction, or any details about court. It took several more messages over the course of another day (25+ hours) before Ms. Butler actually called me to pass on all the information of my court date, and I was billed separately for each message sent to Ms. Butler as I tried to find out the status of my case. At that point I was in violation of a court order for over 4 days before Ms. Butler returned my calls. This was a trend in that it took 3-4 e-mails, calls, and text messages to Ms. Butler or Ms. Emory before only getting part of a question answered; therefore I needed to send more e-mails and messages for clarification. However, I was constantly being billed for calling, texting, and e-mailing Ms. Butler even when she was not answering and leaving me to continue trying to follow up to understand what was going on in my case. Due to this, my retainer was “used up” quickly and when I pointed out to Ms. Emory that had my calls been returned and questions answered I wouldn't have sent (and therefore got billed for) most of those e-mails, she nearly hung up on me and referred me to Ms. Butler. Ms. Butler simply said she would no longer represent me if I did not pay more money and that she does not handle billing. I then spoke with the firm manager, who told me they would work out a financial compromise with me in light of Ms. Butler's behavior and the lack of agreed-upon services. Kathleen then stopped returning my calls and messages with no financial agreement being made.

I hired Ashley to handle my divorce after my first attorney was totally unprofessional and horrible. Naturally, never having done this before and that being my first experience - I was jaded and scared. During consultation, Ashley was confident and answered every question I had regarding my specifi...c situation. She really made me feel at ease. Once I hired her, she and her legal assistant were extremely forthcoming with communication. They proactively kept me updated on each process and if I did reach out to them for any reason, they were very quick to return phone calls or messages. I couldn't ask for a better lawyer or human being to have by my side during this difficult time. Because of her professionalism and caring, I hired her again a year later to handle the protective order against my unstable ex-husband. I didn't even think of looking for another attorney, she was the first person I thought of! I knew she would do everything in her power for me and do it with such a compassionate, caring demeanor. Once again, she did an amazing job for me. I recommend her to everyone I meet that may need that kind of assistance, and I share my wonderful experience with them all. If you're reading this, it's because you need someone on your side - you're doing your research because you don't know where to start or you want to be sure of who you are spending your hard earned money on to have in your corner, when times are already very difficult and stressful- and I'm here to tell you, you WANT Ashley on your side. She is truly amazing!

It is never easy when you are battling with a former spouse or partner over the care of a child. That said, you want to know that you are getting help from someone who genuinely cares about your situation. I can wholeheartedly say that Ashley cared about my case. She did not treat me as a one size... fits all client. She invested time and wisely used the retainer and fees I paid. She was a wealth of knowledge with resources for additional assistance. She truly understands the needs of her clients. I have dealt with other attorneys prior to finding Ashley. In my experience, other attorneys seem more preoccupied with dragging the cases on. This provides an impact to the family in both financial and emotional ways. This was clearly not Ashley's philosophy. I definitely got the sense that Ashley's motivations were genuine and her intentions are always for speedy resolution. I have recommended Ashley to my friends and family and will continue to do so now that my case is coming to a close. She has helped me to come to a peaceful resolution with my case and I am very grateful.