Julie A. Ketterman

She is the absolute best and only attorney I would use. She knows the law like no one else. She uses her knowledge to win your case. While she may not return every phone call she will contact you if it's important to keep your cost low. In the courtroom she is a pit bull and knows how to read the roo...m.

Promises made at the first consultation, where the $5,000 absolutely non-refundable 'advanced fee' (not retainer, mind you)was paid were not kept. The children's amicus saved us time and again. Do your homework...read reviews before handing over your funds and your trust. Too many complaints can't b...e all wrong. If you wouldn't knowingly trust a so so doctor with your child's life, you shouldn't trust your child's life to a so so attorney. Just my opinion.

My husband and I hired Julie Ketterman in Fall 2015 to represent us in seeking custody of our granddaughter. Before paying the $5000 retainer, we were assured that the time sensitive manner of our case would be a top priority and receive her firm's full attention. After paying the retainer, we would ...only hear from her two times despite countless attempts on our part to obtain information on the progress of the case. When we first approached Julie, our daughter (the mother of our newborn granddaughter) was in a rehabilitation clinic and set to be released the following week. We expressed the importance of achieving communication with her prior to her release from the clinic. Julie assured us that she could accomplish this despite the visitation restrictions at the clinic. She never spoke or met with our daughter and did not contact us until the following week to say her phone calls had not been returned (although she had promised to drive to the clinic in person), but that she was still optimistic with our case and would contact us soon with more information. After several weeks of unanswered emails and phone calls trying to figure out what the next steps would be, a paralegal at the firm called and explained he was taking over the case. He apologized and said that he was taking over after several other paralegals were relieved from their positions, but that he would make sure the case received appropriate attention moving forward. Again, we were assured we were a top priority and that we would be updated on any and all future progress. We heard from him again the following day, confirming he was pulling the details of the case together, but communication after this point also stopped. We contacted the firm several more times to no avail before firing Julie Ketterman and losing the $5000 retainer. The very painful and exhausting process of seeking custody of our granddaughter was unfortunately only worsened by the unprofessional and unethical hiring of Ketterman's firm. I can only hope that this account will spare others from the frustration and disappointment experienced by my family.