Jessica Marie Jaramillo-Moreno

**Horrible Experience with Attorney Jessica Marie Moreno** We trusted Jessica Marie Moreno with our case and gave her **$9,000**—the only money we had to defend ourselves. After reading her reviews, which accurately describe her behavior, we hoped for the best. Unfortunately, our experie...nce was exactly as others have described: - **Horrible Communication**: Jessica rarely responded to our calls or messages. Her communication skills are nonexistent, and she came across as arrogant and dismissive. - **No Consultation**: We never even sat down to discuss our case with her. She was always "too busy" and never made time for us. - **Minimal Interaction**: The only time we spoke to her was a single phone call that lasted less than two minutes. - **Financial Exploitation**: After we decided to move to another attorney, Jessica refunded only **$1,600** of the $9,000 we paid her. This left us with no money to hire another attorney, leaving us defenseless in our case. It’s unbelievable how someone could treat clients this way. We trusted her, and she took advantage of us. Her Yelp reviews describe her perfectly, and many of them seem fake. We will be filing a complaint with the bar association and hope to resolve this matter. **Do not use this attorney.** She should not be practicing law. Save yourself the heartache and find someone who actually cares about their clients. ---

I was very disappointed with the services Ms. Jaramillo provided me or should I say did not provide me. She started off super attentive and confirmed that she was able to take on my case. She quickly charged me a retainer of $2000 to start working on my case. On 1/12/22 she appeared to my 45 minu...te court hearing via zoom and told me that she would follow up with me. I waited weeks for a call from her. After 2 weeks of not hearing anything back, I began to contact her leaving multiple voice mails which she never returned. I than began reaching out to her secretary who was also terrible about returning calls. It was another 2 weeks of me playing phone tag with the secretary because she nor Ms. Jaramillo could return my calls or give me answers. Excuses like Ms. Jaramillo is in court this AM but open in the afternoons. Then I was told that Ms. Jaramillo had to take a week off leave due to a family emergency. I patiently waited and on 2/7/2022 (one month since Ms. Jaramillo and I had last spoken) I contacted her secretary again to find out the status of my case. That is when she informed me that Texas did not have jurisdiction and that Ms. Jaramillo would not be able to represent me in my case. What was most frustrating is that there was a deadline to respond to court document that I provided Ms. Jaramillo from day 1 and she never advised me. I contacted Ms. Jaramillo by email this time to share my frustrations and that I wanted to withdraw from her services and receive a full refund. Ms. Jaramillo finally responded via email to give me a withdraw approval. I never received an apology or a call back. And, was only refunded $800 back. I would not recommend her law firm to anyone unless you want to be cheated out of your money and get nothing resolved. She is unprofessional and unreliable.

I hired Jessica Jamarillo-Moreno for legal council regarding a law suit for debt collection. Within minutes I had an explanation of what was occuring and how she would start resolving the issue. Within Hours I was receiving updates regarding her efforts and within 1 DAY I received the paperwork that ...had never been disclosed to me by the party attemtping to collect. Her professionalism and responsiveness to my situation and needs was AMAZING! Should this case need further legal council or representation I will most definitely be seeking Jessica Jaramillo-Moreno's assistance.