I hired Cynthia Tracy after being taken back to court by my ex for custody and I regret hiring her. First, I'd like to say she is expensive, I spent about $20,000 and we didn't even go to court. When I asked her about predicting costs, on more than one occasion, she would say that there was absolutely no way of knowing and just to the look at the fees she charges. When I complained about how much the bill was, she looked into it and had overcharged me by over $1000.00. She did reverse the charges. In the beginning when I was turning in the paperwork and financials, I felt like I was getting a lot of unnecessary phone calls, for which they bill. On at least three occasions I was asked for paperwork that I had already turned in. Many phone calls were to "review" what I had turned in and seemed useless, not really giving them any new information. Most importantly, I feel that she did not give me any guidance or advice when making decisions. There was no real preparation for going into mediation, except for financials. She didn't even read my response I had written for court. If you don't know what a response is, it is my story in detail about how I got there. I would talk to her about things during mediation and she didn't even know what I was talking about. She was looking things up and doing her research right there in front of me. Also during mediation, the mediator that she picked, responded to me with it wasn't her fault, your the one that had sex with that guy and had kids (paraphrasing). I feel she should have prepared me better for mediation by telling me what questions or problems to anticipate. After I told her that I couldn't afford to go to court over this, she just pushed for me to settle, not interested in any negotiating. Overall, a horrible experience.