Mcdonald Scott Worley

Like many of you, I have been waiting for some reasonable update other than “waiting on the 3rd party… we thought it would have been done by now,…etc” My issue is that there are NO monthly updates. People have signed for their settlement and all communication stopped!! You are left calling instead of... receiving an update. Honestly, it feels like they got you to sign & now ghost you. Before a settlement was offered you were well informed..after the settlement was offered you are left to constantly calling (which in some strange way you feel like you harassing them). I definitely have serious issues with this law firm, not only for the way they are treating myself & others but for sending documentation with the wrong phone number! (To which the gentleman that answered told me he was ABSOLUTELY FIRE BREATHING MAD that their clients were calling- he admitted to getting hundreds of calls so he started telling people anything!) I relayed this information to the staff & provided documentation of the wrong phone number & what the owner of that phone number was telling their clients. Still no email went out anyone explaining what occurred. All I received was a thank you for letting us know & we will correct it. They made the correction but still fail to update their clients. My honest opinion is they care more about signing up clients & their image than actually helping their clients. Ask yourself, how much effort does it really take to send an email just to let clients know their are still WORKING on your case? The estimates they give seem made up, you call this month & they say “we hope next month or two, but call back”. At this point I regret going with this law firm. And its not about how long its taking its about the CUSTOMER SERVICE you are providing or the lack of. I would NEVER recommend this law firm!

Waiting on a lawyer to call me back. The paralegal said my case was trying to be added in the settlement. i don’t understand why after I almost didn’t make it off the operating table at the hospital when I was advised to have the doctors to remove the filter. They could remove because it was too clos...e to my heart. They are recommending crushing it…. The team said my name was over looked. I would appreciate if someone contacted me and called me back. Pray for me Mark D. latterson 04/07/1969

My case was transferred from my previous law firm Bailey and Greer in Memphis, TN back in May. I've called countless of times trying to get an update on the case and have spoken to and left a many messages and no one has ever returned my call. I'm always told that some will call and nothing. I was to...ld that the attorney was making calls. The paralegal I was assigned to at Bailey and Greer was awesome! She always kept in touch and returned any phone calls I made if she wasn't available when I called. This is unprofessional.

I have been a case with these people for awhile. The first person a dealt with was very nice and let me know what was going on. Some people I have to give some of this money to done know what they are getting and the person I have been talking to will not call me back when I call, will not email me b...ack. In December she told me was settled and should hear something by beginning of January but the other day when I was asking questions and matter of fact it took me 25 calls and messages to get her to answer me. She told me 3 weeks ago my closing statement was on lawyer desk but still not signed. About a week ago she said she would have the lawyer call me and still haven't heard from no one. They took a fourth of my money for judges supposedly but of course I can't get no one to tell me anything.