Monique Jurae Bracey

By far the worst experience I have ever had with what is said to be a professional operation. The odd thing is I have utilized this office in the past, with great success. I suggested that my friend use this attorney's legal services for a ticket issue that he was having. After calling multiple tim...es week after week he received no response. I then had to call and leave a message stating that I had reffered him and would appreciate a response. Directly after that, someone did contact him. In the midst of all this phone tag, he was able to set an appointment which was then rescheduled at the last minute, as we were en route to the office. After showing up to the rescheduled appointment it was realized by, what seems to be, an incompetent assistant, that there was no help to be offered. I am not disappointed Ms. Bracey could not offer help. I fully understand she is a lawyer, not a miracle worker, and some situations require different action than she is able to take. What I am disappointed in is that not only did my friend waste a lot of his time and efforts for not even an ounce of advice, but I look like the fool for having referred him to this office. Turns out, he should have just taken the hint that not returning his call was a sign that attempting to get anything from the Law Office of Monique J. Bracey was a waste of time. I assumed, being in the field, that the operators of this establishment would understand the time sensitivity and stress that legal issues can cause a person. It is unfortunate that attempting to receive legal assistance from this office only presented more stress.