Keith L Altman

Run- In my situation this firm was a scam. The firm will provide misleading and partial information to you, in order to secure a “consultation payment.” Mine was $175.00 dollars. Firstly, the two and only phone numbers they provide result in two scenarios- Line number one, either they answer ...or not and line number two has an AI operator answer and you get nowhere, eventually stating, “No one can take the call.” The sales rep would not answer my question as to if their group, firm or business has an attorney licensed in my state of TN where my legal matters reside. I asked how long the consultation would be and she replied about a half hour in a voice that seemed suspicious, that’s when I should’ve said no, declined and left. After payment I receive an email stating I can send documents (good, I composed an overview letter for the firm to read and sent a few more/ additional important docs, I’m paying for the consultation, it’s not free so I’m understandably sending them to be reviewed). Then I read, “We will do our best to review documents, if you send numerous documents or long legal documents they may not be reviewed.” What! Then, thereafter they’re a no-show for my scheduled consultation. After I send an email, a rude lady on the phone tells me (calls me), “On my end I see, let me check,” as if I’m imagining this in which I had to say, “No, you're wrong, want me to forward you the email I have, was sent by you guys?” She then tells me she will get back to me. I replied, “If I can't get my consultation today, I need a refund.” Then, the lady who scheduled me wrong on their end calls me with the same attitude. I tell her I just want a refund and don’t appreciate the errors and accusations like I’m an idiot and I have been waiting on the phone twenty minutes. She tells me (like the other lady), I’ll check and get back to you. Finally, a male attorney calls me and leaves me a voicemail. He says, “Sorry” very nicely and tells me I can get a consult Friday, three days away in the afternoon with an advocate or they can refund me. While he was apologetic, still I just wanted my refund and emailed them, instructing the office a third time to refund me. I don’t want to speak to an advocate- I already have an advocate, my own advocate I have been working with and paying hourly fees to for months. I was (verbally) promised to speak to an attorney. For a $175.00 fee, you should receive a 1-2 hour consultation with a real licensed attorney in which they should review your sent documents. A zoom virtual meeting invite and link, not a phone number to call as they instruct you to and, certainly, the *attorney should show. This is not how this improper firm works. I suggest requesting something in writing or email before payment- To rightfully state: I will be meeting with/ see a licensed attorney (name) and have them disclose the duration (how long the meeting will be) of your consultation. I believe there are entities we could make/ file a complaint with regarding this party’s processes and procedures.

First off, during the initial consultation with Attorney Altman, he told me he knew my school’s attorney and made it seem like I had a strong case. If he tells you he is familiar with the other party’s attorney, don’t believe him. His office did the bare minimum work in my case. If they had put in mo...re effort and we still lost the case, I wouldn’t be as upset. Except for the general counsel meeting, they did nothing differently that I myself hadn’t already tried to do (write an appeals, send a few emails.) They charged me $13,000 and I got absolutely nothing out of this case. During talks with my case advisor, she would forget details and had to consult her notes. Sometimes I had to send multiple emails to get a response. They put me through 5 months of anxiety and stress with very slow progress and I ended up losing the case for reinstatement to medical school. After losing the case, they tried to just get rid of it and didn’t even try to genuinely explore other ways to help. I hired them after reading positive reviews on here but I am starting to think those reviews are fake. Do NOT hire this firm unless you want to lose thousands of dollars and have no outcome in your case.

I originally hired the K Altman law team to help with problems at my son’s school. They were the only ones to respond in the time I needed and seamed knowledgeable. But as things continued, they seemed to constantly forget the details of my case. At one point they even started to close out my case fo...rgetting a meeting still scheduled with the school. There efforts seamed to help the school trying to remove my child instead of advocating for him. When I started to insist, they take action to help they told me they could not guarantee outcomes. Finally, just days before the final hearing they told me they would no longer help and dropped my case. Turns out this was the best thing they could have done. Once I could no longer rely on the advocates help, I took the actions I had been asking her to do. I was able to keep my son in place for the rest of the school year and even got the district to write special accommodations I had asked for. If I had never hired K Altman law it would have gone so much better and saved me thousands of dollars. I don’t think anyone should ever rely on K Altman law team for help.

Mr. Altman and co., during our consultation felt so genuine and ready as if he had a call to action. He had made large statements such as how likely we were to turn around my situation and that it was a done deal. He also commented repeatedly how likely we’d be able to have the school pay for my atto...rney fees and the like. No promise was made, but being that I was in a time of crisis I feel and felt preyed on. I felt disregarded throughout the entire process, out of the loop on everything, and I was led to believe things that were not factual, such as an agreement supposedly between Mr. Altman and my school’s counsel which would allow me to make up the semester I lost time-wise. I was told my suspension could get overturned with ease—then it began to take weeks to hear anything back from Mr. Altman and co. This is where my concerns began to grow. I’d send email after email waiting to hear back, and scheduling a phone conversation was near impossible without at least a single reschedule on their end. I was told in an email that there was a conversation between Mr. Altman and my school’s counsel that there should be no issue in a class overload, and that Mr. Altman and my school’s counsel had worked together previously/had a good relationship. I was also told by my school’s administration that somebody associated with Mr. Altman (not entirely sure who) simply agreed with my school’s counsel that I was at fault after I had been told otherwise by them. They failed me at every single step of my crisis and over a year later I’ve yet to see even a minuscule positive result. I feel betrayed, lied to, and would never in good conscious recommend this group to even my worst enemy. $10,000 for roughly 6 or so meetings between Mr. Altman and my school’s counsel (as far as I’m aware)—appalling.