Leslie Dean

After engaging with Leslie Dean's Law Firm in hopes of receiving professional legal assistance for my VA claims, I have found my experience to be deeply disappointing. It has highlighted a concerning lack of empathy and professionalism from a firm that claims to specialize in such sensitive matters. ... Severe Personal Challenges: I am a veteran living with PTSD as a result of my service, currently facing extremely difficult personal circumstances, including homelessness, suicidal ideation, and the arrival of my first child. My decision to reach out to Leslie Dean Law Firm was made in a state of desperation and hope for assistance in navigating my VA claims during this critical period in my life. Lack of Understanding/Empathy: As a veteran struggling with PTSD, I reached out to Leslie Dean Law Firm for help, expecting a level of understanding and support. Despite attempting to convey the seriousness of my distress and the effort it took me to reach out for help, I felt my concerns were seemingly minimized and dismissed. Communication: Initially, Leslie Dean Law Firm sent sporadic emails and periodic updates suggesting that my case was under consideration and progress was imminent, yet this never materialized. When I sought clarification, the responses failed to address my actual needs or concerns, leaving me more frustrated than assisted. Condescending Remarks: Leslie Dean Law Firm’s suggestions that I was confused or that my tone was inappropriate, given my current mental and emotional state, felt not just condescending but also demonstrated a deep lack of sensitivity. It's concerning when a legal firm fails to consider the emotional and psychological states of its clients, particularly those who have served. Concerning Business Practices: It seems a possible increase in demand for Leslie Dean Law Firm’s services has led to a distressing attitude where the firm feels it can afford to be selective to the point of neglecting certain individuals due to an abundance of clients, reflects poorly on their commitment to veterans' well-being. It is clear that Leslie Dean Law Firm prioritizes having clients file an Intent to File (ITF) early, seemingly to increase their own compensation rather than promptly addressing veterans' needs. This idea was reinforced by the firm's automated emails urging me to file an ITF, despite my clear communication that I had already done so prior to seeking their help. Then reinforced again when a team member responded to my concerns by prioritizing the ITF filing and back pay potential over the urgency of my situation, capped by the statement, "Unless your previous denials are within the last year, we can't move you up on the list." It's truly disheartening to feel more like a revenue opportunity than a client in need of compassionate, professional assistance. Urgent Needs Dismissed: With the birth of my first child approaching, I reached out to Leslie Dean Law Firm again to communicate the urgency of my situation, hoping for an expedited review or some form of reassurance. Instead, I was bluntly informed of my position as #33 on the list and reminded of the inherently slow VA process. However, both the VA and DAV had offered to expedite my claim, a critical option that was seemingly ignored or overlooked by the firm. Also, despite my claims being within the last year—a detail initially shared in my inquiry—their responses overlooked this critical information, indicating a failure to genuinely review or understand my case. Service Termination: Ultimately, I was informed that due to a so-called "conflict of interest" and Leslie Dean Law Firm's assessment that we were not a good fit, my case would not be handled by them. The decision was communicated as a directive from Ms. Leslie Dean. This abrupt termination, without genuine engagement with my case or consideration of my urgent needs, was both surprising and disheartening. Anonymous Veteran Reviews

Leslie came highly recommended by another veteran that she’d previously helped. I’ll admit I was a bit skeptical, because I had tried tackling VA claims on my own previously. And the VA had quickly turned me down each time. Our first conversation was in December of 22. She submitted my claims around ...February of 23. The rest is history and I’m 100% P & T, in less than a year. I run across so many veterans claiming to either have someone close to them working on their claims, or they’re doing it themselves. THOSE ARE BOTH BIG MISTAKES! Don’t sleep on Leslie Dean! Give her a chance! You won’t be sorry. She knows what she’s doing.

Leslie's dedication to assisting veterans in obtaining their entitled VA benefits is truly remarkable. Over nearly two years, she tirelessly supported my husband and me, filing motions, following up on claims, and providing unwavering assistance. We've referred numerous veterans to her, all of whom h...ave achieved remarkable success. I cannot speak highly enough of her dedication and effectiveness.

Dean Law has been great to my family and myself. Leslie and her team have worked tirelessly to get my claims approved and if I had any questions they were quick to respond. Not all my claims were approved but her and her team were still able to get the more important illnesses approve which as I get ...older they have gotten worse and my family and I were worried about how we would pay my medical bills for my military illnesses and injuries. They were able to get me to 100% and for that my family and I are thankful. I highly recommend Leslie Dean and her team.

Sorry this review took so long. I was very optimistic as I have had dealings with the government before and didn't have much saying in the procedure. I felt like a pawn from someone that didn't care. I did not know what real representation was until I contacted this office and was amazed at the conce...rn and hard work for my case I saw. Yes, at times I thought I would give up, she was still working hard for me. I would, and have, recommended this office to my friends that have been getting discouraged with their filing.