Joseph Brien

Mr. Brien and his team were extremely helpful throughout the journey of cancelling our timeshare, always responsive and willing to work with us the way we wanted. Even through Covid and the challenging times thereafter, Mr. Brien’s steadfast strategies and professionalism accomplished our goal, and w...e are forever grateful.

We hired Joseph Brien in Jan of 2020 to assist with an exit of a timeshare. We were told it could take a while, which we are well aware as we have been trying to exit for about 8 years. There has been very little communication. We were told we would get regular updates. The only time we do get an... update is when we reach out and then it is very vague. I have asked 5 times for an itemized list of activities that have done to help exit the timeshare. My first request was approximately one year ago. The last time I reached out, the end of January 2024, I didn't get any response, so reached out this week and was told they thought they had sent it and would get it out soon. I still have not received the info and have no idea how close we are to an exit. It does not feel like we have an advocate or representation at all. Timely and upfront information just doesn't happen. I would not recommend. We paid up front and do not feel like we have gotten anything close to what we paid for.

Could not be more pleased with the services provided by Atty. Brien and his team. This group was responsive, timely and compassionate in gathering and coordinating the information and tasks to be completed in order for me to be released from my timeshare obligations. Atty. Brien provided straight...forward, clear answers to every question and education regarding the legal processes involved which greatly reduced any anxiety I was feeling. Working with this agency was so much simpler and worry free than I ever would have thought possible. Atty. Brien was successful in releasing me from my timeshare contract within the time frame he had originally projected and for the exact stated fee quoted me before the process was initiated. I found this law firm to be trustworthy, fair, and true to their word.