John M. Crane

There is nothing I can say that will do justice to what John Crane actually does for a client. I was selling my condo in Manhattan and within 30 minutes of my Realtor sending John and I an email introducing each other, John personally called to introduce himself. Within the next hour, John sent out... an email to the buyer's attorney with the Contract of Sale already prepared and attached. The buyer's attorney returned the contracts on a Monday and John had called me the same morning to say he had them. I was leaving for Europe that afternoon for two months and could not get into Manhattan to meet John. I live in New Rochelle and was worried that the deal would die if I did not sign. John stated that he put in a clause that permitted signing by electronic signatures and that he could prepare a Power of Attorney for me to sign as well for the closing, but that he needed the original. I told him that I had a notary in my family and could get the document notarized right away. John explained he had another closing that afternoon in Bronx and that he would come by my home and pick up the original documents. I explained I had to leave by 2 pm and could not wait. This was at 11am. By 12:30, a man in a suit was walking up my driveway. John Crane had took the train to his home, picked up his car and drove from NYC to Westchester in order to pick up my contract and power of attorney. While this might be personal service, over the next two months, John went even further. He was able to get my payoff letter even though I wasn't there to speak to the lender and I was updated by email so that I felt fully informed. After the closing, John emailed to tell me it was over and I explained that I would be returning in two weeks. John offered to wire the money into my bank account and within a few hours, I had all of the money I had been expecting without any of the stress of attending a closing. His post closing work was even more superb. I received a binder with copies of all documents, organized and tabbed so that the entire closing was perfectly understandable even though I was not there. I have recommended two family members to John and while there deals are still ongoing, they are equally impressed. I have used litigation attorneys, estate attorneys, corporate attorneys, and real estate attorneys. John really delivers customer service at a level that surpasses your wildest expectations. Add to that the fact that he has a vast amount of NYC real estate experience and you have one tremendous attorney!

John Crane was the first lawyer I contacted regarding bankruptcy and 5 minutes into the conversation, I knew he'd be my last. Living on a disability budget in NY during today's economic times is tough. My medical and living expenses spiraled out of control and I ended up 40K in debt having to use m...y credit cards for basic necessities just to live. I soon found myself unable to even make the minimum payments regardless of my attempts at transferring balances to other cards with low interest rates. John Crane was thorough in explaining the process of bankruptcy and patient through my anxieties. He speaks to you without a superior attitude and keeps himself educated on the current bankruptcy laws. He was very compassionate and understanding of my problems and assured me that there was hope. My monies are still limited but I am able to budget better without the stress of credit card debt. Having to file for bankruptcy is stressful in itself but having John Crane as my lawyer made it an easier process to deal with.

My lender sold my loan and the new lender was threatening to foreclose. I also had a car repossessed and a deficiency judgment against me. I called John Crane and he invited me in. For over an hour, John met with me and explained all of my options. He asked about my whole life, and only after le...arning all about my financial situation did he recommend I file a Chapter 13 bankruptcy. I was very nervous about filing bankruptcy and having my employer find out. John patiently explained the bankruptcy process, and even in getting the documents and filling out the questionnaire, John did it in a way that removed all of the stress and anxiety I was having over bankruptcy. He explained the court hearing, and what to expect, as well as the types of questions I would be asked. Everything happened exactly as he said it would. My Chapter 13 plan was granted and John’s work has removed my financial stress and gave me the fresh start I really wanted. John went beyond my expectations of being there for me. Whether it was a text message, phone call, or a call to his cell phone, my questions or concerns were always treated with respect and professionalism. As a paralegal with years of large law firm experience, I can only say that John Crane treats his clients in the way that all lawyers should!

I was over 1,000,000 in debt on two homes and owed over 45,000 on my credit cards. I contacted John Crane and realized very soon that he really is different. John explained that because neither of my homes had equity, and because I was co-owner with another family member on each, that I would be ab...le to keep both homes and still have all of my credit card debt wiped out. I was a nervous wreck and John patiently met with me and spent over one hour learning about my specific situation and explaining the entire bankruptcy process and all of my options to me. Because I had never filed before and was very nervous, John actually met with me numerous times, carefully explained what documents were required, and personally prepared my bankruptcy petition with me. John always answered my telephone calls and when he didn’t, he always called me right back. I know there are many other bankruptcy attorneys, but nobody would have cared about me the way John did. He personally reassured me as to what to expect at my meeting, and followed up with me to reduce my stress. I only wish I had called him earlier. I could have reduced months of stress and got my fresh start on life much earlier!

I was looking for a fresh start and John Crane delivered! He met with me and calmed me down. I was nervous and worried about judgments and credit card bills. He explained everything and gave me a list of the exact documents I needed. He told me the website to take the credit counseling classes an...d answered all my questions. When I was confused about how to answer a question, he simply made an appointment, looked over my documents and personally prepared my petition with me. I never met with a paralegal or assistant, only John. My meeting of creditors went exactly like he said it would, and I finally have no more collection calls and am rebuilding my life! Thank you for getting my life back for me. I most highly recommend John to everyone in financial trouble. He will tell you the truth with patience and treat you with respect.