John M. Crane

The due diligence was thorough and everything went very smoothly after I gave John the power of attorney. But what truly amazed me was how responsive John is. There was never a single worry about why he hasn't reply, because he writes me back in 10 minutes all the time! I'm now writing this review fr...om my newly-purchased UWS apartment, and being very grateful for finding John through Avvo.

What can I say but positively amazing? He sent the contracts out within 2 hours of my selecting him. I was in Asia and gave him Power of Attorney. I was kept informed. His office staff is also tremendous. Two days before the closing I received an email detailing the financial adjustments and cle...arly itemizing the expenses and profits I could expect. Within 24 hours of the closing, my account received a bank wire for the full amount and a few days later I received an international package with copies of all documents for my records in a binder. This wasn't just a legal service, this was customer service the way it should be. One of John's clients already called him the Bloomingdale's of Bankruptcy, but his customer service is honestly even better than that! A heart felt thanks and while John is not a discount lawyer, his service shows that sometimes you really do get what you pay for!

I read John's reviews and was shocked when I called his office and his assistant told me to hold on. Within a minute, John picked up the phone. I told him I was selling my coop and needed to do things quick because I would be leaving the country. With a bit of humor, he said "why does that worry y...ou" and suggested closing by power of attorney. When John sent me the contracts to sign, he also enclosed a power of attorney. It could not have been simpler. John and his staff handled everything from start to finish, and I received an email after the closing indicating that a wire had been sent to me in the Middle East for almost 2 Million Dollars. Trustworthy, on top of things, and a pleasure to work with. I cannot describe how simple it is to work with John and his staff.

There is nothing I can say that will do justice to what John Crane actually does for a client. I was selling my condo in Manhattan and within 30 minutes of my Realtor sending John and I an email introducing each other, John personally called to introduce himself. Within the next hour, John sent out... an email to the buyer's attorney with the Contract of Sale already prepared and attached. The buyer's attorney returned the contracts on a Monday and John had called me the same morning to say he had them. I was leaving for Europe that afternoon for two months and could not get into Manhattan to meet John. I live in New Rochelle and was worried that the deal would die if I did not sign. John stated that he put in a clause that permitted signing by electronic signatures and that he could prepare a Power of Attorney for me to sign as well for the closing, but that he needed the original. I told him that I had a notary in my family and could get the document notarized right away. John explained he had another closing that afternoon in Bronx and that he would come by my home and pick up the original documents. I explained I had to leave by 2 pm and could not wait. This was at 11am. By 12:30, a man in a suit was walking up my driveway. John Crane had took the train to his home, picked up his car and drove from NYC to Westchester in order to pick up my contract and power of attorney. While this might be personal service, over the next two months, John went even further. He was able to get my payoff letter even though I wasn't there to speak to the lender and I was updated by email so that I felt fully informed. After the closing, John emailed to tell me it was over and I explained that I would be returning in two weeks. John offered to wire the money into my bank account and within a few hours, I had all of the money I had been expecting without any of the stress of attending a closing. His post closing work was even more superb. I received a binder with copies of all documents, organized and tabbed so that the entire closing was perfectly understandable even though I was not there. I have recommended two family members to John and while there deals are still ongoing, they are equally impressed. I have used litigation attorneys, estate attorneys, corporate attorneys, and real estate attorneys. John really delivers customer service at a level that surpasses your wildest expectations. Add to that the fact that he has a vast amount of NYC real estate experience and you have one tremendous attorney!