Gail A Balser

Ms. Balser contacted me randomly via phone (cold call style) in regards to my home that I fell behind in my payments when I was trying to go for a loan modification. She told me that she worked with my bank all the time which was totally false. I was having a hard time getting through to someone at ...my bank who knew what they were doing but could not get past the call center. Ms. Balser told me she had direct access to my banks legal department which is why I agreed to hire her. I was told everything I wanted to hear from her and I was duped out of $3000.00. After months of waiting I called my bank and found out she had only made one call to the bank and it was not to the legal department or to anyone in a higher position. They only advice she gave to me was to open up a separate bank account and put money in there so I could show the bank that I had good intentions. This is obvious advice that I already knew. She made it seem that the reason she had not gotten anywhere was my fault. Unbelievable!! I asked her if I could meet with her at her office and she told me not to bother since she did all she could. Yup she had my 3000k so she couldn't be bothered with me. I eventually got a loan modification about six months later because I took over and was persistent. I have to say this was one of the scariest times of my life since I am a single mom with 3 children. I did ask for some of my money back but she is very intimidating and in a round about way made me feel that she would fight me if I didn't drop it. She does not care about her clients. Hiring her and giving her money I could have used for my mortgage is one of my biggest regrets. Please stay away.

I met Gail and her staff at one of the most difficult times of my life. After a lifetime of perfect credit, for a variety of reasons that all converged at once, I was more stressed than I had ever been. I let this go on for almost a year (certain i could fix it if i tried hard enough) before I went t...o see her. After the first meeting, I felt relief I hadn't felt in ages. She is straightforward and incredibly smart without the least bit of judgement. She laid out a plan for me that made perfect sense, and by systematically following her advice, my life is infinitely better. Her staff is very professional, efficient and kind - and they are very clear about you holding up your responsibilities. Trust in this firm is well rewarded. I would trust Gail with my life - after all she got it back for me.