Do not pay this "Attorney" a retainer. I paid her $5000.00 on December 16, 2021, which is when my check was deposited. On January 10, 2022, I had not heard anything from her. I called her office and she said she was waiting for my retainer. I explained to her she had deposited my check on the date above. She then put the paperwork together and supposedly mailed my complaint on January 12th. I sent her a text message on January 27th asking if there was anything from the court. She replied, "sorry for the delay, I will be completing the complaint and filing it this week". I responded you mailed it on January 12. She replied, That's right, I remember putting it in the mailbox. On February 17, I requested a case/docket number, but still nothing. On February 28th, I requested a statement and never got a reply. On March 15th, due to the lack of any progress, I sent her a text stating that no progress has been made so I want to pick up my paperwork. On March 18th, I received a phone call from her stating the court had sent my paperwork back and rejected what she filed! I said great, I will come and pick up my paperwork and my retainer. She did not allow me to come and pick it up, cowardly she mailed my retainer. She also did not include any of my paperwork. I was billed $1,124.80 for paperwork that was never filed and rejected by the court. It took me until April 5th to get my paperwork. So I was billed $1,124.80 and made no progress for almost 4 months. This case also involves my 10-year-old son. This attorney failed me and my son.
Response from Gwynne Zisko April 22, 2022
Dear Bill, I understand your frustration with the delay of your matter. But as you know, I was in regular contact with the court about the progress of your filing, and they were running VERY far behind. In fact, when I called to check on the status at one point, they said that they were still inputting cases received back in December! Meanwhile, you and I spent much time talking, meeting, planning and discussing the unique challenges raised by your situation - much of which was not billed to you. Then, after all of that, you directed me to halt the case entirely, and have it dismissed. You seemed relieved when the court returned the pleadings of their own accord - saving us the time and cost of obtaining a dismissal.
I remain committed to seeing that your goals are achieved here in MA - if that is what you now intend. Please do call me to discuss ways that I may satisfy you and get your case back on track.