Jill Havens

The Department of Unemployment Assistance (DUA) had made a mistake on my account and said I owed them a significant amount of money. I tried to resolve this myself by writing, calling and emailing the DUA to no avail. Finally after over 2 years of failed attempts I gave up trying to fix this myself.... Fortunately, I was put in touch will Jill Havens. She and I spoke once and within a matter of days my case was cleared as her one letter to them cleared everything. I now have peace of mind without this false claim hanging over me! My only regret is waiting over 2 years to call Jill. I should have done so sooner.

Jill was a critical part of getting my complicated MA DUA claim approved. The DUA process was painfully slow, time-consuming, and stressful, but Jill helped me every step of the way. Jill is incredibly knowledgeable about the MA DUA and its process and she was quick to respond to any questions I had.... I highly recommend Jill to any person who needs help with their MA DUA claim. She is a lifesaver.

I went to Jill feeling absolutely hopeless about my claim, and terrified with the $22,000 debt the state of MA was claiming I owed them after my determination being overturned. She not only got my determination and overpayment overturned, but I ended up getting another $10,000 that they owed me in pe...nding payments from the year my claim was tied up. I had debt racked up from trying to survive without my payments and had no way of paying that money back if they ended up wanting it. Jill really saved me from a terrible situation and kept me calm throughout with her stern and informed personality. I just knew she had it under control when I first met with her, and I was right. I would recommend Jill to anybody who feels they have been wronged or feels they are owed money by their jobs or the department of unemployment, even if it feels hopeless, because if anybody can find a solution- it's Jill.

I was in a financial quagmire with the DUA that was such a mess even the Unemployment office couldn’t figure out what they themselves did. Attorney Haven masterfully reworked their paperwork so it even made sense to them. She was able to stop the DUA’s collection proceedings while saving me five f...igure penalties. I will not deal with any state agency again without first consulting attorney Havens.