Early in August I was in search of my first home. After much searching, I found my dream home in Peabody, Ma. I got in touch with a real estate loan officer who referred me to Alicia and her office to help with the Purchase and Sales. It turned out that this loan officer was unable to write a loan... for a first time home buyer in my situation. This loan officer pretty much told me to back out of the deal. That afternoon I received a call from Alicia; she was understanding, encouraging, and extremely helpful. She gave me advice and got me in contact with another loan company. She remained in regular contact, helping me each step of the way. As a 25 year old single woman, and first time home buyer, I had many questions. Alicia was always available to answer these questions, quickly and thoroughly. Alicia was extremely diligent with the Purchase and Sales agreement and make sure that I was protected in every way. After the Purchase and Sales was completed, Alicia continued to serve as an advocate for me; and for that I am forever grateful. When it was nearing my Commitment Letter date, Alicia made sure to contact the bank and ask all the right questions, and really speak up for me. Without Alicia, I know that I would not be in the home of my dreams today; I truly believe I would have taken the loan officer's advice, backed out of the deal and tried again in a year or so. I also believe, that because of Alicia, my Commitment Letter was finished on time. I knew that the seller would not wait for an extension, and the bank was not exactly putting me in first priority at the time; but Alicia made all the right moves and gave the bank just the right amount of pressure when needed for all the deadlines along the way. Champagne and Marchand even represented me at closing. Closing was a bit overwhelming for me, there was so much paperwork and so much information discussed at once. Alicia's office helped me through every bit of it; I felt calm and knowledgeable of everything, and so happy with my accomplishment. I would recommend Alicia with the highest confidence to any home buyer. I was more than impressed with her work, and mostly impressed with her understanding and dedication to me. I know that Alicia truly cared that I purchase my dream home, and took extra care to make sure all aspects of the home buying process were done in my best interest.