Based on 10 reviews
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I retained Frank Smith when my 85 year-old mother was severely injured as a passenger in an auto accident. The case was sensitive because of my mother's advanced age; her close personal friendship with the driver and her extraordinary fear of the legal process. Since many of the initial interviews took place while my mother was recovering from injuries that included a brain bleed, micro fractures and internal organ trauma, Frank visited her in the hospitals and rehabilitation centers.
From the first meeting Frank's professionalism and friendly personality put her at ease. Frank was able to alleviate her fear of involving a close personal friend in the case. He explained every detail of how he intended to pursue the case and he hired an investigator who managed to secure eye-witness testimony that attested to the fact that drive who struck the car in which my mother was riding was driving recklessly. This was very important because the vehicle in which my mother was a passenger was making a left turn across a busy intersection and the first reports indicated that my mother's friend was at fault. By establishing that the other driver was at fault Frank not only strengthened our case but the alleviated tension between my mother and her friend.
Over the course of the next two years Frank was attentive to my mother's needs and patiently walked her through every step of the process. From depositions to arbitration Frank's command of the nuances of the case were more than impressive. Frank secured the maximum settlement from the drive at fault, who was under insured to meet the award set forth by the arbiters. Frank then pursed my mother's insurance carrier for the balance of the settlement and was once again successful.
Aside from winning an award that compensated my mother for her pain, suffering and inconvenience, Frank was able to comfort a frightened senior citizen through a long and difficult ordeal. She has become Frank's biggest fan. Anytime the subject of the accident comes up, she always says that she wouldn't have made it through experience without Frank. We are all grateful for the kindness he has shown our family and excellent manner in which Frank resolved this case.
I was in a non-fault car accident in 2012. Frank Smith's office was suggested to me by a family friend and im so glad he was. I have no legal background but he made sure I was aware and understood every upcoming step in my case. I felt comfortable contacting Frank's office whenever I had questions and his friendly receptionists were always abreast of the information I needed if Frank was unavailable. Although, it's been a while since the accident I have appreciated Franks commitment to seeing my case through to the end. Highly recommended!
Frank handled two cases for me with the utmost professionalism, pristine knowledge, and compassionate cooperation. I can attest that he surely deals with an array of emotions due to frustration, pain, anxiety, and fear, just to name a few. I would and have referred others to him for his possible services. Keep helping others Frank, because its clearly your God given gift :)
I have dealt with several attorneys and Frank is one of the best. Listens and makes recommendations in order to promote his client. My best advise is see him as soon as you are injured so he can handle the case from day 1 verses waiting to see if you need an attorney. In todays insurance market you need advise from day 1 not day 180.
Frank puts his clients needs first and foremost not like others in the personal injury field.
I was injured in a trip-and-fall accident requiring hospitalization. Subsequently I visited Frank seeking answers to several questions I had relating to the accident. I selected Frank after seeing his advertisement in a local newspaper. I was impressed by Frank and his answers to my questions. After he explained I had a viable case, I asked him to handle it. I found Frank very professional, easy to deal with, and most importantly, very effective. He go me a great settlement.
I called several attorneys when I fell and broke my arm. They all told me it was a waste of time and it would be very hard case. Now Frank told me It would be a hard case, but he would do everything in his power to help me. He did not disappoint! He acted swiftly and firmly. He took what we thought was probably nothing and turned it Into something. He handled this case even though it was small as if was one of his biggest cases. Every single time I called, emailed or texted the reply followed shortly after. He kept us informed at every turn. For me personally, I felt comfortable talking to Frank about anything. He was very down-to-earth and a regular guy yet extremely professional every step of the way.. Most of the time we spoke only with Frank but on the rare occasion we spoke with his staff we were treated with the same respect and courtesy, This experience has been All positive . I felt like talking to Frank was like talking to a friends and I knew he had my best interest at heart at every turn. We could not be happier!
Being new to avvo, I didn't know what to expect.Frank Smith answered my question to the point and with 100% respect and knowiedge!!!
I also had other response's with one that was fair but should have kept some of his remarks to himself...BUT NOT MR SMITH, It appeared to me that Mr Smith actually researched my the information in the body of my question before responding...I COULDN'T BE MORE PLEASED WITH MR SMITHS RESPONSE...
I wish I knew of him 4 years ago, And then again 11 years ago when my daughter was hit ba a suv while walking in a major snowstorm...
IF I EVER NEED AN ATTORNEY WITH MR SMITHS AREA OF EXPERTISE I WILL BE SURE TO CALL HIM FOR REPRESENTATION!!!! Thank you for your help "U R THE BEST"
Excellent service. Very professional,helpful and easy to work with.
Frank he got me a great settlement because he really knows how to deal with insurance companies. When I called I spoke with Frank directly--no other attorney. And he made everything easy for me to understand, which I really appreciated. And a few times he had to come see my, due to my injury, and he was very accomodating. I highly recommend him.
I didn't know if I had a case or not, so I found Mr. Smith on yellowpages.com and finally his website. After speaking with his staff we met in person. He is the only person I dealt with on my case, and really did explain things "in plain english". His office is comfortable and overall I couldn't have asked for a better experience. After all of the things you hear about lawyers, Frank Smith was refreshing to work with. I have and would recommend him to family and friends as well as anyone else.