Don't know what I would have done without her...
It was difficult for me to get to a point where I realized that I was no longer physically or mentally able to support myself as I once had, and to admit that I needed help. Physically and emotionally drained, I was unable to advocate for myself, and desperately needed someone to navigate the complicated and frequently frustrating journey through the Social Security Disability system on my behalf. Equally as important, I needed someone to believe that, based on my medical records and history, I was deserving of this critical assistance.
After having spoken with two or three other SSDI attorneys with whom I was not entirely comfortable, I was referred to Swanson, Thomas, Coon and Newton where I was introduced to Melissa. From our first meeting, she was straight forward, thorough, professional, and--most important to me at the time--compassionate and easy to talk to.
Melissa helped me to obtain additional supporting documentation from my providers, and was completely clear in what would be needed or helpful for my case to be successful. She consistently kept me informed of our progress, and was always patient with my frequent inquiries. I especially appreciated that she informed me of ALL possible outcomes, and that she helped me to set reasonable expectations, not only for what may happen, but how long it may take. In virtually every step of the process, her assessments were accurate, and frequently exceeded what I could have hoped for.
It was a long, drawn out process, but Melissa managed to help me to sustain a sense of hope throughout, even when a second hearing was required to finally decide my case. We finally received a "Fully Favorable" decision, and I don't believe that I'm exaggerating when I say that it literally saved my life. Would my case have been as successful had I stayed with any of the other attorneys? I honestly don't know. But what I DO know is that working with Melissa and her caring, responsive staff instilled a comfort and confidence in me that helped me through one of the most difficult times of my life.
I would not hesitate to recommend Melissa to anyone seeking competent, compassionate assistance with their SSDI claim.