Justin Scutt Warren Mcmurray

Unfortunately this was not a good experience with this law firm. I received a demand letter from another attorney and was looking for council. My wife found them online and did a quick consult with Ruben. She asked him to contact me directly for my version of events, but he did not want to do this. O...n 3/18/25; She was able to provide him with limited information and then faxed in a few documents. Then a week went by without hearing anything. My wife sent Ruben an email explaining that we were surprised/frustrated that we had not been in contact with anyone yet. At that point, I guess they felt like they should get in contact with their client and I then talked to Ruben briefly, and he assured me that they would review the documents and contact me before our March 30th deadline. Being that the 30th was on a Sunday, I made sure they were aware and that we needed iron something out before that deadline. On Friday 3/28 at 1pm; we still had no contact from Justin or Ruben. My wife was worried and sent an email to Ruben explaining we still had not heard ANYTHING from Justin. An hour later, I received an email that I should just do what the demand letter suggested and settle for $20,000, without ever talking to Justin about my case. Obviously, I was blown away at the lack of professionalism. I had paid a $1000 retainer and never heard from the actual attorney. It was at that point that I called and emailed, and let them know that I was very upset with this situation. Ruben then called me, but basically talked over me the whole time, suggesting that I just go ahead and settle. Eventually, he set up an appointment for Justin to call me in five days. Justin did call, and when we discussed my case, I asked him if he had seen my email that I had sent him that morning, and unfortunately he had not even read that. He recommended that I just go ahead and settle, and gave me various reasons such as the Duval court system being in disarray. The bottom line is I got a second opinion, and I had to fire this law firm. It took one response letter from my new attorney and my whole situation went away and saved me $20,000. I did ask for a refund from my retainer and they did return $230 of the $1000 I paid. However, the icing on the cake with this firm was, when I received my invoice they charged me $28.65 just to discuss, amongst themselves, how to refund my money. Obviously, I cannot recommend the law offices of Justin McMurray.

They call me on time even in the hospital to make my payment, after that they know I was dealing with depression I pay 2500 dollars after I fell better I begin to call the office to do my paperwork for my bankruptcy, and nobody answer, they not answer my email or phone calls they just sure you paid t...he fee. That ok u can keep the money, for me is a learning experience be careful the attorney like you firm.

Hired this team to handle a foreclosure..They overcharged for what they did.I paid them for 3 years.In the end I negotiated my own modification..They also filed paperwork wrong at Marion county courthouse for me.I literally am driving back to Fort Lauderdale from Marion county courthouse to fix an er...ror in paperwork they filed because their was still something open from 2015..Way to go McMuffy...Stop ripping people off and close already .

Run..Dont walk away from this firm or you will not only lose your home but all the money in fees to boot..I hired this "firm" after my original lawyer I hired had got severely ill and could no longer work.I had limited funds..This is why you will hire this firm..They are cheaper..and talk a good game......After you hire them..Good luck..You will pay the couple thousand to retain..You will get some time with that but then you will make monthly payments..During this time you would think they would keep you posted..nope..not even an email in 2 years fighting bank of America did I get..In hindsite I would have never hired an attorney period..I was able to negotiate a deal myself and modified the loan..These crooks did absolutely nothing for my case that dragged on from 2010-2015..I paid 200+ dollars a month for nothing..Do not hire these jokes..I cant believe really they are still practicing..I thought they were scammers from the market crashing after it was said and done...Im literally amazed to find them here..In the end ..I called the bank..I am the one that got my deal..It went from 160 something thousand down to 89,000..and 2% interest rate from 6%....Only hire an attorney if it is absolutely necessary..These criminals took thousands from me because I was naive and scared from facing a first time foreclosure..Never again..And do not hire these crooked shmucks who will just waste your time,patience ,money and maybe more as they did NOTHING to save my house from foreclosure and did NOTHING to do what I paid for..you’ve been warned

I retained this firm to help me with saving my home. I paid as agreed monthly and got nowhere closer to keeping my home, the bank has now foreclosed. I don't know if its a lack of experience or incompetence or they simply don't care. I can't tell you how many time I have to call to get an update. Unl...ess I called two or three times I would not get any updates. I found out from my real estate agent a month after the bank denied the short sale offer that was sent in. No one from the firm bothered to call and tell me the client who pays monthly that the short sale offer was denied. So here I am thinking we are moving to a solution, we are not and no one notified me. When I called to inquire about this it took several attempts again to get the attorney Jerry to respond, even after copying Justin on the email follow-ups. Jerry's response to me was that he was on vacation and thought the office manager Christina called and told me. Ridiculous. I also couldn't get them to respond when I asked how much time I had to find a place to live. After several attempts and no response, I had to make calls to the bank to track down the bank attorney myself to find out how much time I had to find a place to live. The bank attorney was nice enough to share some info with me then referred me to Jerry who called a couple days later saying I shouldn't have contacted the bank. Well if you had responded I wouldn't have had to call the bank. I hope this paints the picture of how this firm treats clients. As of now I am still waiting on documentation from Jerry to provide information for my job to show what steps were taken to avoid the foreclosure. I made it clear this could affect my job status when we started the process and we are exactly where I did not want to me. So not only did I lose my home now I can potentially lose my job. I had to contact the Florida Bar to send the firm a letter to respond. Tuesday April 24th I got a call from the attorney Jerry he said he would send the documentation I need for work. Friday I emailed both Justin and Jerry again to follow up on the documentation and still no response again. You make your own conclusion, but is this how you'd like to be treated?