Alan Blake Thomas

The last week of January someone gained access to my serve account online this person changed my password my email my address everything they didnt have physical access to my card or the numbers but I had child tax credit money in that account that I desperately needed to care for my kids I called Am...ex immediately when I saw that someone tried to transfer 450 dollars to their account they assured me they locked the account and sent it too fraud department and no one could touch it they didn't it wasn't till February 7th that they actually locked the card they said they were sending me a new card when I first called which never came they overnighted me one 10 days later after the first one never came by the this time the person that hacked my account took all my money plus 200 dollars out of my bank account that was linked so they got almost 700 bucks from me by the time I got my new card in February and I was able to fix and take back my account but this hacker was able to order a sub account card and get it overnighted FedEx in Florida before I got my new card and was able to take everything off at an ATM all while I'm waiting on my new card to come everyday sometimes 2-3 times a day I was calling Amex and freaking out and they treated me like I was the criminal that I did this when they denied my dispute the first time I started looking for someone to help thank goodness I came across Blake Thomas he's a god send to me and my family I sent him all the info and I sent screenshots of my timeline receipts showing where I was when this all happened but Amex never even called to get any proof or info from me they just denied me twice the day I hired Mr Thomas was the second denial for my dispute and that's when he sent his demand letter it did take the exact amount of time he said it would about 8 weeks for them to settle and a little over a month to send the settlement agreement after that it was 2 weeks when he messaged to let me know that the check came in and he had sent mine out and it took 10 days to receive it I put it in the bank and it took 2days for it too go thru and it's been about a week and a half now never bounced he is legit he cares and he does everything he says he will he's a good man I received a little more than what I lost and I'm so grateful for him he really fights for us little guys for the reviews on here complaining about his fee I feel like yes it is steep but I did nothing I sent him my info and what had happened he did the rest it was all him he earned every penny of that fee that's how I feel about it I gave him the info he needed and he went to bat for me I didn't have to think about it after he took over so I feel like you get what you pay for and he is worth it!!!! He kept me updated every step of the way if I had a question he was quick to answer it thru email normally that next morning I would get a response from him so I highly recommend him he's very professional and when Amex attorney wanted to take his sweet time Mr Thomas lit a fire under him to get the documents sent over he really was my saving grace if it wasn't for him I'd be out money and I'm forever grateful if this ever happens again he will be my first email but I'm never using Amex again or any prepaid cards so hopefully this never happens again stay away from prepaid cards they do not honor their word they will lie and say it's denied because you approved the transactions I was a customer with them for over 10 years and they lost me because of this they make millions of dollars off us and they don't care or want to give us our money back when they say it's insured and we can dispute it over and over again they will deny it every time because they can we're the little guys we literally feel as though we can't do anything about it but with attorneys like Mr Thomas we can he makes sure us little guys get what we're owed and makes these big companies pay Mr Thomas doesn't disappoint!!!!

Amex allowed over $10,000 to be stolen from my card. They refused to honor their $0 liability. $10,000 gone just like that due to a criminal and a huge corporation who decided the laws didnt apply to them and leaving me struggling during the covid pandemic. I retained blake who faught hard. He also ...responded to my many emails and questions thoroughly. All amex wanted to do is get extension after extension playing games and after our patience ran out, he told them enough is enough. Settle or litigate. Once blake called them out on their games, they settled. Without blake, id be out my money with no hope in sight.