Austin Michael Carmen

I am sorry we did not perform to your satisfaction. I cannot comment on your case directly because I respect attorney-client confidentiality more than any accusation. I have a long track record of many happy clients. Unfortunately, we are not the right fit for everyone. I am sorry that our firm was not the right fit for you. Often, additional information will come to light during the representation that requires us to pivot our approach. Whenever this occurs, we make sure that we communicate the reasons for the needed change. This is part of the policies that ensure we have frequent contact with clients. We provide our clients with a direct phone line to their attorney and to the paralegal assigned to the case. When we receive questions from clients, we attempt to always respond within 24 hours. This may not always be possible, but the goal is to respond as soon as possible. I always strive to help my clients feel listened to and let them know that I genuinely care about them and their cases. However, not every attorney is a fit for every client. If you would like to discuss this with our office please feel free to call our office to set a time to do so. I hope you can find an attorney more suited to your needs, and I wish you good luck in your future endeavors.

While I cannot go into the details of my work for you, I am disheartened that you would so drastically misrepresent the facts surrounding my representation. While I represented you, I gave you clear expectations for timelines to complete all work on your behalf, as I do with all of my clients. Not every attorney will be the right fit for every client and I hope that you find an attorney the fits your expectations in the future.