Gina Maria Costello

By far the worst customer service experience from Gina and her employees. I interviewed Gina to be my divorce lawyer and hired her. Why? Because both her and her Web site gave me the false indication that she was compassionate and on my side. Saying I could call anytime. Well everytime I called it... was handed to the paralegal who wasn't real friendly. Swearing on the phone, being extremely rude. I had to rewrite my parenting plan numerous times after I had already done it. Why? I have no clue. And why I was charged for their mistakes? No clue. I started calling after a few months asking for a statement because I had given her 3000$. I ended up getting my first month statement, they never mailed or provided me with anything else. I had numerous rude phone calls from Gina. I walked in with a friend to fire Gina and she begged me back. BIG MISTAKE! mediation comes and I bring my dad. Gina was not prepared for mediation. Every part of mediation was a ridiculous waste of time. She had offers she never showed me. Why? I have no clue but my guess is the longer the divorce the more money for her. I was in tears for weeks because she told me lies. I was told my child support for 2 kids wd be less the 300 a month. When I went to talk with my ex I was told that was a lie he offered 1300. That's a 1000$ difference. It makes me sick that she wd pull that on a single mother. I called her out on it and she had no excuse. She ended up quitting on me after doing nothing for my case and now I owe her an extra 1500 on top of the 3000 I paid and I now have to represent myself because she failed. She swore at me and said harsh mean things. When I went to pick up my files I stood there for 20 minutes listening to them swear and talk crap about people in the back room. I'm disgusted by how she and her staff do business. They made an easy divorce a living hell. Her excuse was always a bigger case. How am I less important then the rest of your customers. . My only guess is she only cares about the cases that r making her big bucks, easy cases like mine who cares right? Wrong! She's awful horrible attitude, horrible person, horrible values, horrible ethics. A waste of money and time. Go somewhere else. A place that maybe won't charge for initial consult. I'm not paying someone that I'm interviewing!!! No one should have to deal with her crazy drama during a rough time in their life. A lawyer should have stability and she's just straight up Crazy!!!

Worst experience ever. I recommend hiring yourself before Gina Costello. Went through a jurisdiction case with my daughters mother. Gina claims to be this massive threat to the apposing party, when it came down to it she wasn't clearly on my side. letting me know I had court 1 hour before I was suppo...sed to be there. No communication between her and her employees. Or to the client. Tells you what you wanna hear to get you on board then treats you as if the opposing party has 2 lawyers and your dead in the water. I have my faults don't get me wrong. But you hire a lawyer to defend you. Not get into court and talk you into agreeing to the opposing party. She flies off the handle in an instance, then turns around and acts like your best friend. Documents I still haven't seen but hear about all the time. The judge set in place orders for my daughters mother and I to agree on time and pick up location during the holidays. Soon as my back was turned she allowed my mother and her lawyer to decide those times then herself and the judge signed off on it. When confronted her response was "to be honest I didn't see that" haha really!? I wouldn't even recommend my daughters mother to use Gina Costello! If you sign on with her, be prepared to get things handed to you.

Awful experience with These people. At the beginning they said one thing and the next thing I know my retainer was gone on research about how to get my parenting plan switch to Washington. Something they said they could do quickly and inexpensively. They would not have timely responses. I would have... to leave message after message and email before eventually I would hear something. This turned out to be almost a year long process!!! They even sent me other peoples paperwork twice.!! To which they called right back and ask me to shred it!

To those of you who complained about Gina Costello. You made the choice to hire Gina! Do your homework! Stay in contact with her paralegals! They are awesome! Tell the truth! Always! They have been through what you currently are going through! Gina went to bat for me and my daughter. Gina has passio...n for what she believes in. She stands in the gap for woman dealing with Domestic Abuse! Don't judge! Have some compassion for her! All of us make mistakes on our own journey in this messed up world! I have respect for a woman who stands up for the legal rights of a woman.. especially protecting the emotional harm of a child who is caught in the middle of Divorce. Go Gina! Thank you!

Gina and her staff worked with our situation with care and feelings. They helped me get full custody of my son after the state had taken him from his mother for drug use. we live out of state andher and her staff worked hard and accomidated us living out of state to make this legal process as smooth ...and non painful as possible.