Gina Maria Costello

I hired Gina to redo a parenting plan. She told me should could get it done quick and it turned into several months. The service was poor and her employees called back after weeks of emails and left voicemails. They were not professional, talking to me about their other clients after they left the of...fice. When it was time to sign the final documents, I made corrections to it 4 times before the mistakes were corrected, they couldn't seem to spell my kids names right. And I was charged the entire time she made corrections to the document. The final bill included several charges that were not accurate. I highly suggest that you take your money elsewhere. I wish I had.

By far the worst customer service experience from Gina and her employees. I interviewed Gina to be my divorce lawyer and hired her. Why? Because both her and her Web site gave me the false indication that she was compassionate and on my side. Saying I could call anytime. Well everytime I called it... was handed to the paralegal who wasn't real friendly. Swearing on the phone, being extremely rude. I had to rewrite my parenting plan numerous times after I had already done it. Why? I have no clue. And why I was charged for their mistakes? No clue. I started calling after a few months asking for a statement because I had given her 3000$. I ended up getting my first month statement, they never mailed or provided me with anything else. I had numerous rude phone calls from Gina. I walked in with a friend to fire Gina and she begged me back. BIG MISTAKE! mediation comes and I bring my dad. Gina was not prepared for mediation. Every part of mediation was a ridiculous waste of time. She had offers she never showed me. Why? I have no clue but my guess is the longer the divorce the more money for her. I was in tears for weeks because she told me lies. I was told my child support for 2 kids wd be less the 300 a month. When I went to talk with my ex I was told that was a lie he offered 1300. That's a 1000$ difference. It makes me sick that she wd pull that on a single mother. I called her out on it and she had no excuse. She ended up quitting on me after doing nothing for my case and now I owe her an extra 1500 on top of the 3000 I paid and I now have to represent myself because she failed. She swore at me and said harsh mean things. When I went to pick up my files I stood there for 20 minutes listening to them swear and talk crap about people in the back room. I'm disgusted by how she and her staff do business. They made an easy divorce a living hell. Her excuse was always a bigger case. How am I less important then the rest of your customers. . My only guess is she only cares about the cases that r making her big bucks, easy cases like mine who cares right? Wrong! She's awful horrible attitude, horrible person, horrible values, horrible ethics. A waste of money and time. Go somewhere else. A place that maybe won't charge for initial consult. I'm not paying someone that I'm interviewing!!! No one should have to deal with her crazy drama during a rough time in their life. A lawyer should have stability and she's just straight up Crazy!!!

Awful experience with These people. At the beginning they said one thing and the next thing I know my retainer was gone on research about how to get my parenting plan switch to Washington. Something they said they could do quickly and inexpensively. They would not have timely responses. I would have... to leave message after message and email before eventually I would hear something. This turned out to be almost a year long process!!! They even sent me other peoples paperwork twice.!! To which they called right back and ask me to shred it!

My experience with Ms. Costello was lukewarm, at best. She was very difficult to get on the telephone, and seldom would return your calls. She treated us very poorly at first, and even dropped our case. The day she let us know she was dropping us, was 2 weeks before a court hearing. Ms. Costello was ...abrasive, and difficult over the phone, yelling unsubstantiated reasons for dropping our case. She refused to listen to what I had to say, stating she was uncomfortable talking to me any longer. The whole experience was awful! She later (several days) rang me up, and after a very intense conversation (I was very upset), gave a lacking apology for poor communication, and not fully understanding what was going on. At that time she asked us to reconsider her quitting, and put her back on the case. We reluctantly did, mostly due to financial reasons. I never really trusted Ms. Costello after that. She did improve on communication, and she did see the case through. The emotional and financial cost was weighty. It was a TERRIBLE experience, and I'm certainly glad that I no longer have a need for Ms. Costello's services. My opinion is, look elsewhere.

I had to hire an attorney in WA when I was residing in California. Gina was quick in responding to my initial inquiry and the case ran as smooth as possible considering I was in CA, my ex in Italy & our attorneys in WA. Gina and her staff were so helpful and honest about what I was and was not enti...tled to. I was happy to have Gina Costello as my attorney.