I cannot put into words how horrible my experience was with this law firm. I had never had to hire a lawyer before so I did not know what to expect, but I should have paid attention to the red flags I had from just the intake call. Made an appointment to talk with Donna, desk associate had to call back because she had not written down my name. Go to pay the cashier and even after an email asking for the receipt they said I would receive, but didn't, still didn't get one. Received my papers to sign via an app called DocuSign and 4 times they had me signing in the wrong place and I had to do it again.
I had an uncontested- open and close- divorce case. I was quoted 1,500 with a retainer of 3,000. I wasn't told I would be assigned to C. Tucker and not Person, whom I'd spoke to, but I didn't initially mind, until I had to call back a week after I signed on to even get the name of who my lawyer would be. Then for the appointment I made to speak with her for the first time, I had to call in an hour later because she'd forgotten to call me. From there the list goes absolutely bonkers of questions I wasn't asked, questions she refused to answer, paperwork that was filled out with wrong information on paperwork that they didnt explain, to Losing the info I'd sent multiple times, to charging for 20 mins of actual 5 mins of phone conversations. She charged me for every mistake they had to go back and fix. It was only after 3 email threads I CC'd to Person of the mind-boggling incompetence and the fact that Tucker spend 400$ of my money sending a server to my ex, that was admitted by Person that it was a waste of time and money, did Tucker get fired. Donna then took on my case herself and finished the almost complete job, but absolutely refused to make things right with the money the person she hired squandered. Stating she had to eat the 600$ of work she had to do. So a total of over 3,600$ was what it costs to get an uncontested divorce. Save yourself in incredible and expensive headache and just RUN!