Erica Nicolle Knauf Santos

Hired Erica and her team to help me with the custody of my child. During the initial consultation with her, she seemed to know what needs to be done right away: "You need a restraining order, go to courts, we'll garnish your ex's salary for child support and lawyer fees, etc etc". It turned out that ...half of this was not even necessary nor accurate, nor in their ability to garnish wages as they told me they'd do. It was all done and said just to expand this all process longer so that I would be paying them more for longer. Erica, by the way, never even was my lawyer - she gave this case to another lawyer who works for her and never even told me - I realized this only when I went to court. I was paying for two lawyers as Erica always overviewed what others did. All the communication with them was via email and it only created additional confusion - if I needed their advice I'd only have to email. Towards the end it seemed that they either were not reading my emails carefully, or never had time to read and listen to me. Multiple times they did whatever they wanted to instead of what I was asking them to do (or not to do) to make my case go faster in order to save my money and time. Never listened that I wanted to go to mediation instead of a trial - they tried to convince me that I will only waste time and money and will never come to an agreement with my ex and that they strongly recommend me to push for a trial. I clearly stated multiple times that I couldn't afford a $30k trial being a single mom - they didn't want to hear this. I wrote a long email explaining that it's been a year since I've been trying to get final orders, I kept paying monthly bills to them without seeing any results, spent almost $20k for a RO and temporary orders for parenting and nothing else (only emails back and forth with them) - I received an email from Erica saying that she saw my email and will get back to me shortly. One month 'shortly' after, I received her email - quite a few paragraphs email with my sentences taken out of few emails as a proof to me that I am wrong, that I am hurting her feelings saying that I do not see any results of their job and that if I am not happy (that they're taking their time and my money for nothing, or that they're charging me for 2 words emails), they can no longer 'help' me. Ended up finding a mediator and closing this case just my ex and I ourselves for free, versus additional $6k that Erica was asking from me or going to trial.

Look no further! Put her on retainer right away! I had a very complicated case, child custody, divorce, abuse, relocation out of state, child support, spousal support, and a very hard ex who dragged his feet every step of the way. Erica communicated to me via email, text, phone daily while in the thi...ck of court hearings, emergency motions and relocating. She is down to earth, yet professional, fights hard and doesn't take no for an answer. She even went so far as to give me a ride home from mediation and court a number of times. She is determined and tells it like it is. She is realistic in expectations yet keeps her eye on the end goal. She truly helped me relay my story to the court/judge and all ended well for the betterment of my children and my lives. I can not say enough good things about her and her firm. She's the best of the best!!

Erica has been our attorney for over 5 years through an incredibly challenging parenting plan/custody matter. She listens, and remembers and is highly knowledgeable, responsive, and highly respected by the courts and judges. She's witty, well spoken, throughout as well as to the point which judges ...take notice of! This matters! She has guided us and fought incredibly hard to keep our child safe in an extremely high conflict situation. Our child has flourished because of the incredible effort, time, energy, and true gift Mrs. Santos has. She's been a literal earth angel to us and we would recommend her to anyone seeking legal counsel. She's been by our side through a full trial and countless motions since and we are so very pleased with the level of service and support she has given to our family. We honestly don't know where we'd be without her. We would give her 10 stars if we could! She is the absolute best in her field! Forever grateful to the expertise and professionalism and her impeccable work on our case. Thank you, Mrs. Santos!

Erica is an amazing attorney! She helped me navigate through my tumultuous divorce and parenting plan with patience, understanding and continuous encouragement. I really appreciated being able to have an affordable consultation prior to retaining her so that I could get an idea of how to proceed. Sh...e patiently walked me through the process and gave me great advice that helped me secure the results I needed at a reasonable price and timeline. She and her assistants continued to welcome my requests even after my divorce was finalized when new disagreements came up with my ex husband regarding our property and children. She and her assistants are always very friendly, welcoming, thorough and quick to respond. I can never thank them enough for everything they did for me! I highly recommend them!

Erica was AMAZING! My divorce was difficult to say the least. Having to subpoena just about everything due to an uncooperative ex. She went above and beyond to help me relocate back to my home state with my 2 kids. She represented the facts and was able to clearly explain to the Judge why it was nec...essary to relocate. She showed compassion for my situation and was fully capable of handling whatever the other attorneys bogus request/responses were. In the end I was awarded my move and primary custody of my children. I felt like she was fair in our requests and I don't think things would have ended so positive if I had a different lawyer. I highly recommend Erika for anyone going into court with children or just a difficult divorce. She is highly knowledgeable, organised and extremely compassionate.