Jordan Reich

I got my new 2022 Lucid Air GT in October 2022. During the first four months of ownership, my Lucid was in the shop twice for about 64 days in total, and it still was not fully repaired. At this time, it had had about 30 repair jobs including replacement of the entire battery (large HV battery). Espe...cially, general rattle and squeak noises were a major concern. I asked Lucid to take the car back, and they promised to do so through their repurchase program. However, nothing ever materialized even after several reminders of mine. So, I contacted Jordan in February 2023. I got a particularly good first impression, and he just asked me to send him all the paperwork I had on my Lucid. After a couple of days, he announced he would take my case. It was an extremely low maintenance situation. I think I spent less than two hours in total interacting with Jordan. He just took care of everything. He made Lucid Motor take back the car by means of a repurchase agreement! I returned the car in May 2023 to the Lucid Service Center (and with about five outstanding repair tickets). After all the battling interactions with Lucid Motors, Jordan was a seriously pleasant relief. And I could not have asked for a better outcome. I strongly recommend using him.

This review is LONG overdue, but it's important to let everyone know that Jordan is great at what he does. I bought a literally brand new 2018 Honda Civic EX which started having multiple issues 3 months after purchase. The nightmare began with my trunk getting flooded with rain, and then my radia...tor was faulty which led to coolant leak which overheated my car and left me stranded, to rough idling and bucking while accelerating, to my car not accelerating or starting at all, to my check engine light coming on, to misfiring that occurred due to a faulty AC control unit, to a head gasket issue!! I got stranded so many times and spent so many hours waiting for towing. Honda dealership kept saying my car should be fine after every repair and "it's under warranty." Honda wouldn't even give me a rental! I had to pay for rental even though none of this is my fault. I couldn't trust in the reliability of the car anymore when all this was happening within 6 months of purchase. What's going to happen when my warranty is over??? I knew I had to do something about this so I contacted Seattle Lemon Law and Jordan promptly gave me a call the next day. He listened to my complaints and had me send over documents from all the repairs. He reviewed it and took over. He kept in touch with me. About 8 months or so go by and he said Honda has reached an agreement to take my car back and take over the entire loan starting from when the car first started having issues! It was such a huge burden off my shoulder to get rid of that lemon car. I am so glad Jordan helped me with this. Very professional and obviously knows what he's doing. I highly recommend him if you suspect you've got a lemon. Don't let the dealership intimidate/bully you into thinking your car "is fine"!! At the very least, get a free consultation with Jordan! The lemon law and lemon law attorneys are there for a reason!

I had a Chevy truck with engine issues nonstop. I barely got to drive the darn thing since I bought it! Anyways, I asked GM to buy the thing back and they gave me the run around for months. I got fed up after way too long and decided to give seattle lemon law a call. They assigned Jordan to my case, ...and I cant thank him enough. After about 2 months, he had an agreement in my hands, ready to sign. After about another month, I had a check in my hand and I was on my way to my next truck. I cant thank you enough Jordan!

I hired Jordan for a lemon law issue I had with Kia. My car was in the shop for 40+ days for a check engine light issue. He was able to help me for free! I was so happy I didn't have to pay anything, and on top of that, he got my car bought back and a money in my hand within 30 days! I couldn't belie...ve it. Thank you Jordan!