Jordan Reich

This review is LONG overdue, but it's important to let everyone know that Jordan is great at what he does. I bought a literally brand new 2018 Honda Civic EX which started having multiple issues 3 months after purchase. The nightmare began with my trunk getting flooded with rain, and then my radia...tor was faulty which led to coolant leak which overheated my car and left me stranded, to rough idling and bucking while accelerating, to my car not accelerating or starting at all, to my check engine light coming on, to misfiring that occurred due to a faulty AC control unit, to a head gasket issue!! I got stranded so many times and spent so many hours waiting for towing. Honda dealership kept saying my car should be fine after every repair and "it's under warranty." Honda wouldn't even give me a rental! I had to pay for rental even though none of this is my fault. I couldn't trust in the reliability of the car anymore when all this was happening within 6 months of purchase. What's going to happen when my warranty is over??? I knew I had to do something about this so I contacted Seattle Lemon Law and Jordan promptly gave me a call the next day. He listened to my complaints and had me send over documents from all the repairs. He reviewed it and took over. He kept in touch with me. About 8 months or so go by and he said Honda has reached an agreement to take my car back and take over the entire loan starting from when the car first started having issues! It was such a huge burden off my shoulder to get rid of that lemon car. I am so glad Jordan helped me with this. Very professional and obviously knows what he's doing. I highly recommend him if you suspect you've got a lemon. Don't let the dealership intimidate/bully you into thinking your car "is fine"!! At the very least, get a free consultation with Jordan! The lemon law and lemon law attorneys are there for a reason!