Frederick F. Hopkins

Figured I’d share this here for future reference if anyone gets a ticket. I received a minor speeding ticket recently and contacted Fred Hopkins, whom I’ve used in the past. Experience: • Emailed his office 3 times over 2 weeks asking if he could help with copy of the ticket (used email on his si...te). • Never heard back. Sent ticket in requesting a “contest” hearing. • Finally called and asked about the ticket. Front desk person Christina was short, rude. • I asked about my emails, she said he’s old school, doesn’t use email. I asked if she receives those emails, she said no. • She said they would now charge me $50 (“expediting fee”) because the dispute case was in 2 weeks. • I asked if she could waive the fee based on me attempting contact 3 different times and having used him in the past, she said no. • I asked if I could speak with Fred Hopkins, she ignored me. She told me to go back to ARAG. • I told I her I wasn’t really happy with this experience and she essentially hung up on me. I looked at some online reviews and the say he essentially uses a “deferral”, which you can use yourself if available. I researched what he did for me, turns out he simply used a deferral. My advice would be to AVOID this law office. This person was the most unprofessional, unpleasant person I’ve spoken to in a long time. I see no way to actually reach Fred Hopkins directly at this point either to make him aware of his assistant’s behavior.

Fred was very courteous and helpful, he took my calls on his personal cell phone and took the time to answer all of my questions and explain how things worked. He represented me without my having to be there in person which saved me a lot of time and probably made things easier for him also. He was... up front about there being no guarantees about the outcome but that he would try to have the ticket dismissed and he succeeded which is great. The law firm was efficient and handled all of the paperwork and court communication as well and made the process as seamless as possible for me.