William is a senior partner of Pacific Cascade Legal and is responsible for his associate attorneys
Zero stars would be great to post, however, by now most people expect that 1 star means the same thing as zero or less.
Beware. I am moving forward with the ethics complaint with the State Bar Association and I will be posting an honest review of this company with every message board, blog and review I can find. This firm was hired to do a job they had agreed was the best course of action. After they got my money, they try to force a different course of action that would only yield further litigation costs and injury to my child and myself. Sarah Bain was assigned to my case. She had admitted that she had not dealt with an out of state custody issue but reassured me that the Senior partners had and would be overseeing the case. After payment was received by the firm, and Sarah was appointed the case, She called to gather information. She had suggested a different course of action as did the first person there that I consulted with, and also agreed that the actions they were retained for was the best way to go. At the conclusion of this phone call, Sarah stated that she would begin drafting the papers and would send me a copy to review within the next few days. After 10 days without hearing from them, I called to check the status of the papers she was supposedly drafting. By the time she returned my call, I was on the road. Cellular service was poor and communications then moved to emails. From this point on is where I get reminded that anytime you are dealing with an attorney, email should be your only method of communication and kept in writing (especially with your own attorney). Everything in writing is the only way you can prove what they told you and then didn't do. The multiple emails that followed over the course of a few weeks each started with Sarah pushing her agenda of this different course of action. Each one ended with me requesting they move forward with the course they were retained for. It then escalated to Sarah emailing one of the Senior Partners William Jones and CC the email conversations to me where she is asking them if she is not being clear enough of the course of action she has continued to take in spite of my very clear wishes she do what they were retained to do. During all of this, Sarah had made multiple misrepresentations of what the proceedings are and waiting periods in order to push her course of action as the correct one. Apparently William Jones believes that all his firms clients haven't any knowledge of any legal issues, practices or remedies and legal definitions. HIs emails consisted of legal analogies that basically equate to comparing an apple to an orange as though you wouldn't know the difference and just take his word for it. I may not be a lawyer, but I have been through this with my EX for over 10 years now having had to represent myself in much of it. All the information you need to handle any legal issue is available to you for free through your states websites. You hire an attorney because they should be proficient with the law, and its a little complicated to navigate the court system. On top of that, the courts hate you for representing yourself. But you should always research the laws, court proceedings and family code to ensure what your attorney tells you is the truth. Most of the papers you will receive from an attorney that was filed with the court is verbatim from these codes.
The end result was this firm charged me $4,000 to push me to do something other than what they were hired to do. $4,000 yielded zero attorney work product, a delay in court proceedings and further injury to my child and myself.