I called Ms Falla because of an estate issue that, most likely, can be easily addressed with what will, most likely, be a boilerplate solution to what is, very likely, a common problem.
But after speaking to Ms Falla I am not sure if the reviews I read on this site were from actual consumers/clients. I'm not even sure if she would help in a way that brings a desired outcome or anything really. Im not sure about anyyhing but the consultation fee. I made it clear I live on a fixed income. If I spend a chunk of it on a consultation it would be nice to know if the attorney would be willing to tell me beforehand if a thing can be attempted or not and not waste my money. Because that is very unkind.
I give her 2 stars because it was nice that she answers her own phone.
Response from Emily De Falla August 28, 2018
I can understand how frustrating it can be when you are reaching out for information in a difficult situation and not receiving what you feel you need as quickly as you want it. However, most attorneys will refrain from providing substantive information in the phone call setting up the first consultation appointment. To give advice the attorney must have a complete picture of each client's situation, and that is not possible in a brief appointment setting call. It does not do the client a service to give advice under those circumstances, and it would violate our ethical responsibilities. But, we know how critical it is for people to get the advice they seek as quickly as possible, so, if we do not have the time to have the initial consultation right when a client first calls in, we will schedule a telephone or in-person appointment very soon after.