Luis Santiago Valencia

I got rear-ended several months ago by a drunk driver and would receive intimidating letters in the mail from their insurance. My foot got hurt from the impact and as soon as I spoke to Luis, he immediately arranged a doctor to have a look at my injury and has been very proactive with whatever I need.... He will always answer his phone, and if he can't talk he even gives you a specific time to call back. He will also contact me to keep tabs on how things are going. Very approachable, helpful, kind and all around great attorney

I hired Mr. Santiago after a friend referred me to him. Although he provided a lot of information, I was in for a surprise. He was quick to accept me as a client as well as disregard me as a human being after he was paid. I will give him this, he did give me the time of day when I was making my payme...nts. My case was at the federal level, with my future on the line; I wanted to make the best decisions without much impact to my current life. Mr. Santiago did not go over critical information within my pre-indictment report. He also failed to show up with me to my pre-sentence interview as lawyers normally do. Did I mention he did not file stipulation of factual basis before sentencing? I did not find that out 'till the judge asked for it on my final court date. Mr Santiago and I signed a contract which was lost, so a new contract was written up. Mr Santiago has failed to live up to conditions within that contract. Only after a reminder that we're bonded by a contract with specific terms, he decides to comply. To show my discontent, I plan to file a formal complaint to the State BAR along with a witness I took with me to court who can file another on his behalf. Perhaps a few sites where actual verified clients can share their thoughts. On a scale of 1 to 10, I rate a solid 2.

I contacted Mr Valencia when I was involved in a traffic accident and the clients insurance adjuster began harassing me saying that his client wasn't at fault. Mr. Valencia is a well educated, well spoken attorney who understood the fact of my case right away. The next day he called up the insurance ...adjuster who reversed his decision and got the case resolved in two weeks.