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Kristy L Hanson

4.0
Rating: 8.7

Licensed for 22 years

Family Lawyer at Provo, UT
Practice Areas: Family, Arbitration, Divorce & Separation

3319 N University Ave, Provo, UT

About Kristy

Practice Areas

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Licenses

Licensed in Utah for 22 years

State: Utah

Acquired: 2003

Active

No misconduct found

Location

Macarthur, Heder & Metler, PLLC

3319 N University Ave, Provo, UT, 84604-4438

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Kristy L Hanson's Reviews

Avvo Review Score

4.0 /5.0

38 Client Reviews

Filter Avvo Reviews (38) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.

Showing 1 - 5 of 12 reviews | Trustworthiness

Posted by anonymous | January 08, 2026 | Hired Attorney | Child Custody

Morally and Ethically compromised individual posing as a professional

Appointed as special master in custody dispute. Glaring conflict of interest: at initial interview she allowed a colleague to interrupt while charging me an hourly rate to discuss, children’s gifts, expensive trips, and how much business they do with opposing council in the case. Disregarded mu...tual and negotiated agreements to pander to opposing counsel demands and ex’s priorities. Recommendations were not made in the interest of children but in that of a lucrative working relationship with OC. Disregarded sound medical science and recommendations in the best interest of my children in making recommendations to parenting plan. Was derelict in her duty and charge to finalize a parenting plan in the interest of delaying a transition to 50/50 custody at the behest of OC. Unresponsive and inconsistent.

Kristy Hanson

Replied last January 12, 2026

I take feedback and ethical concerns very seriously. However, this review does not accurately reflect my practice or my professional role. First, I have not accepted appointments as a special master in custody matters for many years. The circumstances described do not meet the criteria of any special master cases I handled in the past, which raises a genuine question as to whether this review pertains to an actual matter involving me. For that reason, my understanding is that this review may be mistaken or inauthentic. That said, I want to be very clear about my professional standards. I take my role as an attorney extremely seriously. I take meetings with clients seriously, I do not allow inappropriate discussions to occur during billable time, and I do not permit conflicts of interest to influence my work. Any suggestion that my recommendations would be driven by personal relationships, financial incentives, or deference to opposing counsel is inconsistent with my ethics, my professional obligations, and my longstanding reputation. When I have served in court-appointed roles in the past, my work was guided solely by the governing order, applicable law, and the best interests of the children—never by the preferences of one party or counsel. Medical information, expert recommendations, and negotiated agreements are evaluated carefully and independently, and delays or recommendations are never made for improper purposes. I am committed to providing excellent legal services and to ensuring that parties feel heard, respected, and treated fairly, even when outcomes are difficult or disputed. If this review was posted by someone who genuinely believes they were involved in a matter with my office, I encourage them to contact me directly so I can understand and address the concern in good faith. I believe this is a fraudulent review. Integrity, professionalism, and accountability are central to my practice, and I stand by the work I have done and the standards I uphold.

Posted by anonymous | May 20, 2024 | Hired Attorney | Child Support

Lies, negotiates against you

Hire Kristy if you would like someone to lie to you about your case and negotiate against you so that you get a fraction of the child support and alimony that you would get if you had a decent lawyer who fought for your case. She will also tell you that you will get a lot more custody than possible j...ust to get a check from you.

Posted by anonymous | January 25, 2021 | Hired Attorney | Divorce & Separation

Over Promised and Under Delivered

I really wanted to like Kristy and give her a good recommendation but she left so many things wanting for me. In my line of work, I’ve worked with several dozen case attorneys and you have lawyers that are reactive 11th hour attorneys and then those that are proactive, strategic and attack oriented. ...I do see her somewhere in the middle although she failed her fiduciary responsibilities to represent us. I married a girl with kids from a previous marriage and she had used Kristy in her previous divorce process. We had several outstanding continued legal proceedings with my wife’s ex and she wanted to continue to use Kristy because of her knowledge already about her previous marriage from years earlier. I strongly wanted to go another direction with a different attorney but gave in and complied with my wife’s wishes. Long story short, Kristy felt strongly we would get many things granted our way in different proceedings so we always would move forward with her recommendations. Instead, I felt she often fell behind the eight ball and played defense and catch up ball rather than offense when she was going to move something along... We gave up ground on every aspect including at mediation which she was extremely confident in.. They were easy base hits and the other lawyer (less experienced) was always more prepared than Kristy. I really feel she was just stretched way too thin and didn’t have the time to give our case the attention to strategically perform. The only reason I gave her two stars is because my wife is still trying to give her the benefit of the doubt. I’ve had some lawyers I’ve worked with that are fantastic and on top of everything and some that just don’t quite get there. Kristy is the latter. Tens of thousands later, I regret not making my gut decision a couple of years ago. From a guy that has used some really great attorneys, Kristy is just ho hum.

Posted by anonymous | July 09, 2018 | Hired Attorney | Divorce & Separation

More interested in the money than in truly helping you.

I have never filed a review online, but the disappointment in Kristy was such that I felt I needed to warn others. Kristy was recommended to me and I was hopeful she would do a good job, even though my impression of her when I accompanied a friend to a consultation was not very good. Here are some of... the complaints I have had: - she never responded to some of my messages despite me asking the question several times - she tried to talk me into a solution that would have cost me $6000 more than what I was already paying, for no need and no reason, trying to bind me through a contract to use her friend rather than someone of my choice to settle an issue. I spent and payed for some 10 minutes to argue with her against the solution she was proposing (which was actually what my ex wanted. Felt like she was representing his interests, not mine). Looking back, I am SO glad I stood my grounds and saved myself those extra $6K. - she made a serious mistake at trial. I didn't know what I was allowed to do, say or not do. The cost of that mistake was $3000. I pointed it out to her explaining that I understood that error was human, but still very costly to me, and she kept arguing about what the judge had asked, in order to justify her answer. Everytime I argued that he did not ask that, she came up with something new that the judge had asked (none of which was correct). When finally confronted with the actual transcript, she argued that that's what the judge "meant" even though that wasn't what he asked at all and made me appear as being in contempt rather than compliant. How dishonest to twist the facts just to save face and get her payment (which I was willing to pay, nonetheless hoping for a small discount). - She brought another attorney to court with her, making me pay for 2 attorneys without letting me know asking for my consent. All the other attorney did was carry her papers. She did agree to remove that charge. - Finally I was never notified by her office of the court date and when my papers had to be turned in. I finally called, only to find out they needed my answer right away!

Kristy Hanson

Replied last July 09, 2018

I am grateful for the opportunity I have to respond to this misleading review. I was retained by this client in 2017 after her ex-spouse filed several claims of contempt against her. The scope and goal of my representation was to defend her against claims she had violated terms of her Decree of Divorce. This client had already gone through a very reputable attorney and I was her second attorney. She claims in her review that I tried to talk her into a solution that would cost her $6,000. As an officer of the court, I am legally required to convey to my clients reasonable offers from opposing counsel. This is exactly what I did in this case and gave her the pros and cons of each side. This client elected to go to court, which we did. She misrepresents that we went to trial. We did not go to trial in her particular case. We had a contempt hearing before the District Court Commissioner. At the hearing, I was able to successfully accomplish the goal of representation, which was to keep her out of contempt. As a result of my arguments in court and the documents I filed prior to court, all of the contempt charges filed against her were ultimately and successfully dismissed. This client claims that I made a mistake in court that cost her $3,000. Somehow, this client believes that she should have been awarded attorney’s fees by the Commissioner and alleges that my statement in court prevented the Commissioner from awarding her attorney’s fees in a contempt action against her. Prior to court, I explained to this client that it is difficult to get attorney’s fees in these situations. This client asked me to make a representation to the court that was not true. She wanted me to make a statement in court that was inconsistent with the facts and inconsistent with the sworn affidavit she signed and filed. I practice law with honesty and integrity. I am a zealous advocate for my clients but will not make false statements to the court. I have gone back and listened to the transcript and I answered the question asked consistent with the affidavit and the truth. If this client wanted an attorney to lie in court, she needed to go a different direction. This review further states that I charged her for bringing another attorney to court. I am well staffed with associate attorneys and paralegals to make sure we have sufficient resources and availability to assist our clients. There were several hours I spent on her case in which I did not charge her. She was not charged for the associate attorney’s time in court. Finally, when this client received her bill, which had been discounted, she refused to pay. She informed me that if I did not write off her bill, she would post a scathing review. She essentially attempted to intimidate me to get out of paying her legitimate legal charges. Those who know me in the legal community know that I will not back down and I will not be intimidated and manipulated. It is unfortunate that this individual can use the internet as a forum to misrepresent the facts and the truth.

Posted by anonymous | April 19, 2017 | Hired Attorney | Child Custody

Poor communication, only fights for your cause if it matches her beliefs.

Failed to file timely. Failed to truly be an advocate & was more concerned about maintaining her professional relationships than working my case. Always on vacation, Cancun, Florida, Hawaii, Europe.. never working. Withheld information from opposing party, and failed to present rebuttal evidence i...n our favor. Talked more about turning 40 and hating getting old than listened to important case facts. Laughed about another client wanting 50/50 custody every time I mentioned it. Truly believes women raise kids and men pay for them (Mormon based). If you're not LDS, you're not worthy and get 50% effort at best. Open discussed one of her special master cases in front of me with Ryan Petersen. Absolutely shocked at her bias in the conversation. The case was that of a close friend; she didn't know was my friend.

See All Client Reviews

Kristy L Hanson's Lawyer Endorsements

Endorse Kristy
Marilyn M Brown headshot
Marilyn Brown

Family lawyer | Jun 10

Relationship: Opposing Counsel on matter

"I endorse this lawyer. I have nothing but respect for Kristy. She is a tough opponent who has a lot of knowledge and skill in family law. I also find her to be very thoughtful and fair in negotiation and settlement."

Nathan S Shill headshot
Nathan Shill

Family lawyer | Jun 10

Relationship: Opposing Counsel on matter

"Kristy is a great advocate for her clients. Kristy consistently demonstrates professionalism and a commitment to protecting her client's interests. Kristy seeks solutions for her client through settlement to reduce cost while still obtaining excellent results for her clients. When settlement is not possible, Kristy is willing to take an issue to court when it is necessary for her client."

Ronald D Wilkinson headshot
Ronald Wilkinson

Family lawyer | Jun 10

Relationship: Fellow lawyer in community

"Ms. Hanson is a tough, experienced family law attorney. She balances professionalism and advocacy without running up her client's bill. She seeks solutions when it serves her clients and heads for court when the other side is unwilling to reasonably compromise. She is knowledgeable and is readily able to suggest creative solutions where everyone comes out ahead."

Tim K Brown headshot
Tim Brown

Divorce and separation lawyer | Jun 10

Relationship: Opposing Counsel on matter

"Kristy is an extremely knowledgeable and experienced divorce attorney who is very results oriented and fights hard for her clients. She practices the highest standards of ethics and professionalism."

Daniel W McKay headshot
Daniel McKay

Unknown lawyer | Jun 10

Relationship: Opposing Counsel on matter

"I have referred several individuals to Kristy over the years and all have indicated to me they appreciated her work and her efforts in representing their interests. I have also worked with Kristy on opposing sides of cases over the years and have always found her to be intuitive, level-headed, attentive and professional. She knows the law, understands the relevant facts, and exercises good judgment in picking the right issues to focus and advocate for. I endorse this lawyer."

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Kim Buhler-Thomas

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Benjamin Brown

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D. Dickinson

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Nathan S Shill headshot
Nathan Shill

Divorce and separation lawyer

Marilyn M Brown headshot
Marilyn Brown

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Ronald D Wilkinson headshot
Ronald Wilkinson

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Daniel W McKay headshot
Daniel McKay

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Tim Brown

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Experience

Rating:  8.7 (Excellent)

Education

2002

American University, Washington College of Law

Languages

English

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