Marc Whitehead

I was so blessed to have been represented by Mark Whitehead and Associates. They represented me for my Social Security Disability and Employee Long-Term Disability cases. Both were successful for me. This was a very stressful time in my life, and I felt that they were truly my friends from the begin...ning. From the initial intake and all the way through the process and to the very end, everyone there did an outstanding job. Melanie Donalson watched over me every step of the way, answering phone calls, emails, explaining any question I had. She is truly a very caring lady, as are all of the employees there. I could continue but will end with this. I would highly recommend Mark Whitehead and Associates; you will not be disappointed. This is an outstanding Law Firm.

I am still in the process of my claim but I will give them a 5* regardless. They are incredibly kind, smart and they understand the law. Georgia has been an angel, even on bad days when she is probably slammed she has let me vent just about my medical issues. She is such a kind hearted person. ... Please if you are declined or you just applied, get an attorney, I made the mistake of not hiring an attorney upfront but now that I have Marc Whitehead behind me I feel incredibly confident on this journey. They have had me do certain tasks that if I went at it alone, I would have never done such as getting a notarized full day of what my work entails. Or doing a notarized medical affidavit, or getting family and friend testimonials and explaining what is important to point out. If you are declined, PLEASE do not go at it alone, the insurance company is in this to make money, not do the right thing. I want to share an example of what they do to anyone reading this. I had a friend with cancer get declined for disability, he thought this is a slam dunk, all my doctors are saying I can't work so he appealed it. 30 days later they came back and declined his appeal and also told him he exhausted his options. When he went to hire an attorney, he learned that his insurance company didn't even use half of the medical documents he sent, they picked and choose what fit there narrative. He also was told he has zero case because there was limited evidence to even work with in court. So he had a legit disability, cancer, he was in bad kemo and struggling and insurance screwed him. Please hire an attorney, they will protect you and ensure they don't do that. They do ALOT behind the scenes like vocational letters that 99% of people appealing on there own won't do.

I am 46 yes old and never ever thought about needing SSDI so I knew nothing about it. Mark Whitehead associates (Kimberly Warren) took time to explain the process and the unpredictability of the SSDI program. Kimberly was a top notch communicator by giving me the info I was seeking in a timely manner.... A special thank you to Katherine Nguyen who always made sure I talked to Kimberly or her Voicemail, which I always got a timely call back. Katherine Nguyen in my eyes made me feel like I was the star that showed up in person even though it was over the phone! Thanks for the great work!

My team was the absolute best! They kept me in the loop with each step and we’re ready to answer any question that came to mind. They were all so very professional and kind. I would definitely recommend Chris Davila, Shaundra Harris, Kimberly Warren, John Rios and Crystal Perez. Each person was readi...ly available to answer my emails or call me immediately upon receiving emails from me. Selina Valdez was the attorney attending my hearing. She was very informative when meeting with me to help get me ready for the hearing. She was very knowledgeable with my case and prepared me so that I was not caught off guard by any questions.

I can’t say enough good things about my experience with Marc Whitehead’s team. I was denied long term disability by Cigna. I picked this office based on reviews and the fact that everything could be done virtually, before virtual was a way of life (2017). I live in New York and I communicated with Me...lissa often. They found many procedures that were done incorrectly by Cigna. My appeal was approved a short time after it was submitted. I can honestly say that I would be in a big financial struggle if my LTD wasn’t approved. It was so obvious I couldn’t work and I was so frustrated with Cigna. Melissa took care of contacting them for me which was such a relief. From day one I had confidence in their work and I so appreciate everyone I spoke to and all their hard work! Thank you!!