Marc Whitehead

If you have never been in a mass tort claim (Phillips C pap claim) it's a never ending battle. About 2 years of gathering medical records changes in requirements from Phillips and what is acceptable. I would have given up if it wasn't for Vikki Devoy She would always keep me up to date and offer ...any help in getting records I needed. She called me every couple of months to provide anything new. I settled with Marc Whitehead's Law firm. I wanted to stress it's not the settlement amount I received. It is the outstanding customer service I recieved from the firm. They all worked together as a solid team. I would like to pay my compliments to Vikki Devoy, with her dedication to the job it is truly a great feeling to see someone really go to bat for you. Vikki reflects a true and dedicated employee that goes above and beyond the call of duty. With your knowledge and true dedication to the job reflects great credit upon herself and the firm. Marc, you need to get her promoted and move her up in the chain! You have an excellent and dedicated employee.. Thanks again Vikki I really appreciate your outstanding work! Matthew R. Hintz MSG, US Army Retired

This law firm did a great job with my case, Lupe Acevedo did grea jobt on making sure I had all of my records for it be reviewed and all three of my lawyers assistants Barbara Milan, Kimberly Warren and Kenny Vo were very courteous and always had the answer to any question I had. Thank you all very m...uch for helping threw this tough time

The firm accepted me as a client, then retracted. They refused to give any information to why. I believe it's because I asked to many question/interview the firm so I truly understand who will be representing my case. You must ask question; you must interview the any firm before you hire them and/or ...end up with poor representation. I learned this the hard way and I won't make the same mistake twice. I now have allot of experience with attorneys/firms and have learned what to look for in a good & bad attorney. This firm does an amazing job advertising & trying to be flashy/appealing. I can tell you from experience those qualities are only to attract clients but will not win your case. Where they fail is the 2 most important factors for any client. Difficult to make contact, they are always too busy. When you call it goes to an operator who takes a message then you have to wait days to weeks before receiving a call back. Then when they call its super early in the morning, if you miss the call, you go round and round with same process. The 2nd area they fail is being transparent, open, honest with clients &/or potential clients. A firm that is unable to provide these 2 essential services will hurt you when faced with deadlines and time is of the essence. The only reason I give 2 stars is because they do have a nice website & the staff does try hard to have that fake kindness.

My attorney, Selina, was like a surgeon's scalpel in her precise methods of preparation, fact finding and structuring a dispute to my VA claim decision. I initially went through the DAV for a claim related to burn barrel exposure. The VA summarily denied service connection for sinusitis and denied... disability for allergic rhinitis. It was clear that I needed professional legal help to navigate the VA's juggernaut of process machinations and incongruity of policy adherence. I chose Marc Whitehead and Associates primarily because of the professional nature of the administration team and thoroughness of sifting through the facts during our mutual interview process. My primary contact was Yilian for all matters administrative. She was ALWAYS prompt, professional and courteous whenever we corresponded. Never once did I feel like I didn't know what was going on. They have a very established playbook at Marc Whitehead and it was executed with polished precision. The VA capitulated to their negative responses and came back with a highly favorable award for both sinusitis and allergic rhinitis. Further, my legal team was most impressive even after the VA made their decision on my dispute. In fact, the VA made a mistake with the Effective Date on my award. But Selina, my attorney, was eager to right this slight from the VA and applied for a Higher-Level Review. I just can't say enough good things about Selina and Yilian. If you need legal assistance with your VA claim, get your facts together, organize your paperwork, and give the professionals at Marc Whitehead and Associates a call.