Brett Hawkes Pritchard

This law firm is both negligent and incompetent. I hired them for a divorce/child custody case in which timeliness was essential. In the week and a half after I hired them and paid a retainer of $8,500 they failed to do anything whatsoever. My assigned attorney never reached out to me so I scheduled ...an appointment with him. On the day of the appointment I was told he could call anytime during the day, which is very inconvenient if you have a job and life to attend to. At the end of the day, I called the office to inquire as to why he hadn't called and I was told that he got "tied up." In the meantime, I missed the deadline for responding to the divorce petition. The next day, the paralegal messaged me to inform me that they were "about to start preparing the petition"....... I didn't need a petition, that had already been filed by the other party, I needed them to file a response to the petition. Clearly they didn't read through any of the information or forms I had promptly provided them upon retaining their services and they had no idea what was going on. I fired them and hired the Tisdale law firm who, within 24 hours, had filed a response on my behalf which fortunately was accepted by the courts in spite of the passed deadline. I have been trying to get a refund of my retainer fee and they're giving me the runaround. I read the fee agreement and they take $3400 off the top that is non refundable!!! That $3400 isn't applied towards the hourly work they do on your case, it's just their representation fee. As to the other $5100, it remains to be seen if I will ever see that again. These guys are expensive and incompetent. Do yourself a favor and call the Tisdale Law Firm instead. They charge less and they actually get things done and communicate with you.

I hired this firm 1 week before Covid as a federal attorney for my son. The firm didn't get a chance to work on my son's behalf. The state decided without any influence from the firm to drop my case. The juvenile supervisor contacted me after informing the firm that the state decided my case was not... a felony 5-21-20. Firm never contacted me. 3 days later I began to call firm and was given run around for 2 weeks and was even sent a bill through mail which I never received before for remainaming balance of my payment $500 of $4000. I continue calling firm personnel stated they knew nothing about case being dismissed and never talked to personnel at juvenile facility. Finally a few days went by and I called firm with juvenile personnel on line. Firm personnel began giving me run around again until juvenile personnel stated she was on phone. Then I began to receive excuses like this is only our second juvenile case. Tired of hearing excuses juvenile personnel began to tell firm personnel how to confirm state decided to dismiss case on there own. (Case was reduced to misdemeanor) I began to inquire getting my money back for paying a felony lawyer for a misdemeanor case. I was told Mr. Pritchard would contact me no response since. My contract states non refundable if case is lost, but dosen't state non- refundable if state decided to drop the case. I paid for a felony lawyer and didn't have a felony case, and law firm didn't get my case reduced, because this was only the second juvenile case firm had handled and didn't know what to do until told by juvenile personnel. I'm disappointed and feel I have been taking advantage of. I am a single mother working 2 jobs while going to school and the firm knows this, but still decided treat me with no regard. Out of frustration the firm personnel stated to me that the way they see it I still owe them $500 for June even though my case was dismissed May 21. Even though I never needed a felony lawyer they took my money and never audit it like they said they would, and never made an attempt to return my money back to me. Is this the representation you want to represent you. They took an oath to uphold the law and not break or bend to their satisfaction. I'm also reporting to BBV to ensure no one else is taking advantage of.

Brett Pritchard and their legal team did an excellent job representing our legal case. They were professional and very helpful in explaining legal terms and the process that we would go through. They let us know what to expect. It's never a good thing when you need an attorney, but Brett and his team... helped make the best of a bad situation. When we had questions or concerns, Brett was available and able to answer those. I wouldn't hesitate to recommend him to anyone else. In any type of legal matter, you aren't always guaranteed a win, but if I was going to have an attorney in my corner, I'd put money on Brett.

consulted with Brett Pritchard about a family matter. He helped so much just during the consultation. He managed to give the advice to keep my son from being taken out of state. If I did not consult with him that day my son would most likely be out of state at this moment. Ryan Lawton from the Brett ...Pritchard Law firm is who represented us. He was awesome. Within just a couple months I had conservership of my son. He now lives with me. I was able to keep up with everything going on with my case through mycase.com. If i had any questions I could message through mycase. I always got fast responses. I also had access to all documents in the case due to the website the brett pritchard law firm uses. I was also given Mr. Lawtons cell phone number. SOO I was ALWAYS informed and NEVER left in the dark. The whole process was so smooth. I think this was the biggest plus. I do believe they genuinely cared about our case. I would hire again without doubt.

Our experience with Brett Pritchard was positive from the first moment we consulted with him. He listened, put us at ease and explained the legal process regarding our case very clearly. Mr. Pritchard was attentive, thorough, and helpful throughout a very difficult time. He was with us every step of... the way with insight and compassion, always responding quickly and effectively with any questions or issues as they arose. I HIGHLY RECOMMEND Brett Pritchard. If you are looking for an outstanding attorney he is the man for the job!