Brett Hawkes Pritchard

Terrible professionalism. I hired this firm based on the overall rating given on google. I wish I would have went through each individual review! You will literally wait weeks for an update on your case. The first time speaking to my lawyer she knew nothing about the case, the conversation was liter...ally spent with her asking me questions about details she should have already been privy to before calling me. The conversation was not productive I was not able to ask or receive answers to my questions due to the lack of information she had. Secondly, after reaching out to them about an appointment and getting no response, I reached out a second time and finally got a date to speak with my attorney. On the day I was supposed to speak to my attorney the firm informed me same day that I will not be receiving a call from her and rescheduled me to the following week with a new attorney. A simple custody revision has turned into a complete drawn out process due to the lack of enthusiasm and professionalism from the firm. All the while I am still getting charged with little to no communication. Honestly, weight your options before choosing this firm.

From the initial consultation to present day, this law firm has been consistent in one thing, doing nothing. I hired them to represent me in my divorce. Everything was already decided, but the only thing we were fighting for was custody of my son. I was never able to meet with the attorney face-to-fa...ce due to COVID (and I understand that) but the two times I requested him to call me so we could discuss my case, he called me days later than the original appointment time. They are quick to request money but they do the bare minimum. They did no prep work on my case and represented me poorly in the courtroom. Brent couldn't even manage to win my case against my ex wife and she did not hire representation. You're telling me that someone that went to law school can't win against an average citizen with no legal background. This firm is a joke and would highly encourage everyone to stay away from them. Lastly, I paid the $5500 upfront and did not use all of it during my case. They have yet to return my remaining funds and continue to charge me $30 per message when I try to ask about it. My case was finalized back in January 2021, why is it taking 7 months to return my money? They are going to everything in their power to retain those funds or keep charging me until my funds are gone. STAY AWAY FROM THIS LAW OFFICE!!!!!!!!

This law firm is both negligent and incompetent. I hired them for a divorce/child custody case in which timeliness was essential. In the week and a half after I hired them and paid a retainer of $8,500 they failed to do anything whatsoever. My assigned attorney never reached out to me so I scheduled ...an appointment with him. On the day of the appointment I was told he could call anytime during the day, which is very inconvenient if you have a job and life to attend to. At the end of the day, I called the office to inquire as to why he hadn't called and I was told that he got "tied up." In the meantime, I missed the deadline for responding to the divorce petition. The next day, the paralegal messaged me to inform me that they were "about to start preparing the petition"....... I didn't need a petition, that had already been filed by the other party, I needed them to file a response to the petition. Clearly they didn't read through any of the information or forms I had promptly provided them upon retaining their services and they had no idea what was going on. I fired them and hired the Tisdale law firm who, within 24 hours, had filed a response on my behalf which fortunately was accepted by the courts in spite of the passed deadline. I have been trying to get a refund of my retainer fee and they're giving me the runaround. I read the fee agreement and they take $3400 off the top that is non refundable!!! That $3400 isn't applied towards the hourly work they do on your case, it's just their representation fee. As to the other $5100, it remains to be seen if I will ever see that again. These guys are expensive and incompetent. Do yourself a favor and call the Tisdale Law Firm instead. They charge less and they actually get things done and communicate with you.

Brett Pritchard and their legal team did an excellent job representing our legal case. They were professional and very helpful in explaining legal terms and the process that we would go through. They let us know what to expect. It's never a good thing when you need an attorney, but Brett and his team... helped make the best of a bad situation. When we had questions or concerns, Brett was available and able to answer those. I wouldn't hesitate to recommend him to anyone else. In any type of legal matter, you aren't always guaranteed a win, but if I was going to have an attorney in my corner, I'd put money on Brett.

I met with Brett Pritchard in order to obtain guidance on what I should do to assist my parents in maintaining their quality of life and not be taken advantage of by their youngest son (my younger brother). After seeking assistance from Adult Protective Services, for almost a year, my parents' circum...stances (especially my mother's) worsened. I realized that I needed professional help outside of APS. Mr. Pritchard listened with compassion and provided sound counsel. Although he could not take the case, he recommended that I contact a lawyer in the county where my parents live. I am very appreciative for his advice and I truly believe that he has each of his client's best interest in mind.