Brett Hawkes Pritchard

Do not use this law firm! They took a 7k retainer amd did absolutely nothing and the attorney Brett knew nothing about my case the day of the hearing. He was completely unprofessional asking about if my antidepressant medication works ..in front of other people . He kept saying he needed to go to his... car and acted uninterested in helping me with my custody case. Everything I discovered about the opposing side came from me finding out on my own and informing them about it. What am I paying for? They told me they would “expedite “ having the opposing served and they dragged their feet for weeks. After letting the attorney go I have requested a refund and they continue to charge me for miscellaneous things to drain the retainer. This attorney is unprofessional, rude and unprepared. He did not look at or use any documents I sent to help my case. Don’t waste your money. I will be filing with the Texas Bar if I don’t receive some of my retainer back.

From the initial consultation to present day, this law firm has been consistent in one thing, doing nothing. I hired them to represent me in my divorce. Everything was already decided, but the only thing we were fighting for was custody of my son. I was never able to meet with the attorney face-to-fa...ce due to COVID (and I understand that) but the two times I requested him to call me so we could discuss my case, he called me days later than the original appointment time. They are quick to request money but they do the bare minimum. They did no prep work on my case and represented me poorly in the courtroom. Brent couldn't even manage to win my case against my ex wife and she did not hire representation. You're telling me that someone that went to law school can't win against an average citizen with no legal background. This firm is a joke and would highly encourage everyone to stay away from them. Lastly, I paid the $5500 upfront and did not use all of it during my case. They have yet to return my remaining funds and continue to charge me $30 per message when I try to ask about it. My case was finalized back in January 2021, why is it taking 7 months to return my money? They are going to everything in their power to retain those funds or keep charging me until my funds are gone. STAY AWAY FROM THIS LAW OFFICE!!!!!!!!

If I can give this law firm 0 stars, I would. I am utterly disgusted with this law firm. I typically never leave reviews for anything, but this law firm is nothing but a scam. I paid upfront 5,000 for a simple child support/ custody dispute. I can just say, Brett Pritchard and Brent, did absolutely n...othing for my case but charge me an arm and leg. Before finding a different lawyer, I have paid triple over the original balance for a temporary order that even the judged questioned what was my attorney expecting. A year goes by with this firm, and my son was about to be taken away from his mother from CPS and yet they still couldn't read up on my case. When the CPS court arrived, my attorney was ill-prepared and even made the excuse he didn't know about the case until the day prior!!! Mind you, I was aware about the court hearing a week prior along with the paralegal, CPS workers, and opposing counsel. This law firm almost made me lose my son to the system if it wasn't for CPS lawyers who was able to put my son into my custody. However, prior to this, my attorney canceled my final hearing 3 times before CPS got involved. Which one, he canceled because of "scheduling conflictions," but when I confronted Brett about it, he said "he was on vacation." THEY CANT EVEN KEEP UP WITH EACH OTHERS LIES. I am filing for a grievance to the board, because a firm who doesn't represent their clients to the best of their ability, or even have the DECENCY to look over a case, then they shouldn't be practicing. And going to find a way to make this law firm black listed for military members. I never want another soldier to go through a scam law firm as I did.

I hired this firm 1 week before Covid as a federal attorney for my son. The firm didn't get a chance to work on my son's behalf. The state decided without any influence from the firm to drop my case. The juvenile supervisor contacted me after informing the firm that the state decided my case was not... a felony 5-21-20. Firm never contacted me. 3 days later I began to call firm and was given run around for 2 weeks and was even sent a bill through mail which I never received before for remainaming balance of my payment $500 of $4000. I continue calling firm personnel stated they knew nothing about case being dismissed and never talked to personnel at juvenile facility. Finally a few days went by and I called firm with juvenile personnel on line. Firm personnel began giving me run around again until juvenile personnel stated she was on phone. Then I began to receive excuses like this is only our second juvenile case. Tired of hearing excuses juvenile personnel began to tell firm personnel how to confirm state decided to dismiss case on there own. (Case was reduced to misdemeanor) I began to inquire getting my money back for paying a felony lawyer for a misdemeanor case. I was told Mr. Pritchard would contact me no response since. My contract states non refundable if case is lost, but dosen't state non- refundable if state decided to drop the case. I paid for a felony lawyer and didn't have a felony case, and law firm didn't get my case reduced, because this was only the second juvenile case firm had handled and didn't know what to do until told by juvenile personnel. I'm disappointed and feel I have been taking advantage of. I am a single mother working 2 jobs while going to school and the firm knows this, but still decided treat me with no regard. Out of frustration the firm personnel stated to me that the way they see it I still owe them $500 for June even though my case was dismissed May 21. Even though I never needed a felony lawyer they took my money and never audit it like they said they would, and never made an attempt to return my money back to me. Is this the representation you want to represent you. They took an oath to uphold the law and not break or bend to their satisfaction. I'm also reporting to BBV to ensure no one else is taking advantage of.

I met with Brett Pritchard in order to obtain guidance on what I should do to assist my parents in maintaining their quality of life and not be taken advantage of by their youngest son (my younger brother). After seeking assistance from Adult Protective Services, for almost a year, my parents' circum...stances (especially my mother's) worsened. I realized that I needed professional help outside of APS. Mr. Pritchard listened with compassion and provided sound counsel. Although he could not take the case, he recommended that I contact a lawyer in the county where my parents live. I am very appreciative for his advice and I truly believe that he has each of his client's best interest in mind.