Kelly Margaret Heitkamp

Recommended by family friend who is a lawyer. She is top of them all. She knows what she is doing. It seems like the judge liked her and paid attention to what she was saying in our case. There was nothing left undone. Her employees are equally great. I wish she handled car accidents because I...’ve needed her recently.

Hiring Ms Heitkamp was the best decision I made regarding my high-conflict custody case. She put effort and energy into preparing and presenting the case (unfortunately, my prIor experience with attorneys is that this is not the norm). The end result was that my children and I are free to relocate an...d continue to better our lives, their father's behavior was taken seriously, and appropriate consequences were leveled. Don't risk an important case with a lawyer that won't fight for you - work with Ms. Heitkamp, who will give you and your case the attention needed to achieve results. I am forever grateful to her and her staff.

We utilize several different law firms in an array of capacities, mostly work related, and have for over 20 years. We are simply in shock at how unprofessional we feel Kelly conducted her practice and service in this case. Kelly was hired based on the reviews on this site as well as another so we... feel it important to make the public aware of our experience. The initial meeting went well in that we felt she would provide a good service and work on our behalf FOR US, once we paid the retainer, it all changed. We have approximately 20 emails with questions which I would never get a response to or her secretary would respond saying she would check and get back to me, which I had to pull teeth to finally get an answer, if I ever actually received an answer. It was difficult to meet Kelly due to her "schedule" and in the 3 times (hired her over a year and a half ago) she met me in person she still did not answer all my questions. I had a sensitive issue due to a business and hence needed to ask very specific questions along with my business partner to be able to understand our position surrounding the issues and Kelly refused to conference call my partner in because "she doesn't conference call." I then set an appointment to meet in person and my partner flew to Dallas, drove all the way here to Longview, literally, to come in and discuss our sensitive situation at which Kelly refused to discuss and became so confrontational that my partner was there that within two minutes we fired her. When I pay someone for a service, I expect to have an experience in which I feel they are actually working in my best interests, to work with the professional I paid to work with (not their secretary), and if I want a conference call, I can have a conference call. I just better not see Kelly's hourly rate charged for the time her secretary spent telling me, "I'll get back to you," and then never did..... I hope something positive comes out of this and Kelly actually starts working FOR her clients, which is not how we felt walking away from her service.

Going through a divorce has been the ultimate worst experience of my life. You should have to watch a divorce on video before you can get a marriage license. I'd say that'd cut it down by 90%. I hired my attorney after seeing her in court in Marshall. She is TOUGH. She let me know what to expect a...nd her secretaries were really great about keeping me involved. I don't like anything about the process and it has left a very bad taste in my mouth but I can get on with my life now and I really believe having a honest aggressive attorney makes it easier because I know I didn't get taken advantage of. Mediation was really a surprise to me because I thought all cases went to court and were heard by a judge. My daughter was given her own attorney and that really worked out and she didn't have to be in the court. I recommend my attorney because she cared about my child and kept me involved but also because I got what I needed to get on with my life. Still waiting on a prince but one more frog back on the street.