This is my second time working with Mark on child custody issues, and there is a reason I went back. Mark simply is one of the best lawyers in Madison when it comes to family court issues, and his reputation precedes him.
In 2003/2004 he was my attorney when I split up with my ex, and did a great job for me then, and also helped guide me through the process, and helped me understand the nuances of why things typically turn out the way they do. At the time, my father advised me to find a cheaper lawyer, and I told him that when it comes to issues regarding my daughter, I only wanted the best lawyer I could find. I found that in Mark.
When my ex wanted to re-start the custody/placement dispute recently, there was no question as to who I was going to call. The same conversation transpired with my father, with me once again ignoring his advice. I've inherited my family's frugality, but I'm smart enough to know that you save money every day in order to be able to afford the best when you need the best.
In part due to the lack of a case on the part of my ex and her attorney, but also, I believe, due to Mark's outstanding reputation, and the quality of the representation he provided me, the motion to dismiss the case was granted before I even had to testify.
Mark is not like every other attorney, and he may not carry himself or present himself to you as 'nicely' as you might like. Some attorneys are better at marketing themselves, or might be better at playing well with others--meaning their clients.
At the end of the day, I have thick skin, and I also can check my ego at the door. I realize that Mark has years of experience that I don't have, and he has a reputation that speaks for itself. There were more moments 7-8 years ago when I felt like I wasn't being listened to, or that perhaps I needed to be handled with more of a 'kid gloves' approach, but I'm older now, and wiser.
You hire a good lawyer because you want a good lawyer. How you 'feel' at the end of the day, or at the end of the case, shouldn't be your primary concern. I presume you hire a lawyer because you want to win your case. Mark is 2 for 2 in my eyes, in my cases, and that's simply perfect.
If winning your case isn't that important to you, or if paying more money to a lawyer to have your ego coddled is very important to you, then Mark Borns might not be the best fit for you.
If you have a primary goal of winning your case, and that's the most important criteria that you have, if Mark Borns practices law in your specialty--if he is willing to take you on as a client--you'd be very lucky to have him as your lawyer, and I don't think you'll regret it for a minute.
Like I said, I can imagine other folks having negative things to say about him, but like all opinions, whether they be online reviews, or word of mouth, you have to take the review with a grain of salt, and see if the reviewer is simply foaming at the mouth because some folks do, or if they have a truly informed opinion, and have made the case for their review.
Not all reviews should carry the same weight, so please be a careful customer when it comes to reading reviews. Not all reviews should carry the same weight if this reviewer or that reviewer is nothing like you. This advice is true for lawyers, or products on Amazon.com.
Feel free to ignore any bad reviews if the careful scrutiny of them indicates that perhaps the reviewer carries some, or all, of the blame for the bad review.
Be an informed consumer, and know what you want from a lawyer. I can't say it enough, because I believe it strongly...if you want the best, then give Mark a call. Check your ego at the door, and hope that he has the time to take your case.
I'm a repeat customer, and I think that says a lot.
He's simply damn good at what he does.