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Joumana Boutros Kayrouz

Joumana Kayrouz’s reviews

     4.5 stars 32 total

Review Joumana Kayrouz
  • I recommended them to all of my friends

    5.0 stars

    Posted by Abdusalm

    The office of joumana kayrouz was great and the work they did on the case was very very impressive. I have to say that the staff there was the most impressive and I was very happy with the results that they were able to achieve for me in my settlement. I have recommended this firm to all of my friends who need an attorney.

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  • No regrets

    5.0 stars

    Posted by Sam Saleh

    Even though my case didn't settle for much, Joumana and her team went the extra mile to take care of me and take care of my expenses even when the insurance company wasn't willing to pay.
    I made the mistake of switching firms the first time, but I fired the second firm and returned to joumana and her team.

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  • Manal * Mandy *

    4.0 stars

    Posted by Sara

    Wow.....Very satisfied.
    These attorneys work hard....you must remind yourself this when waiting for your settlement check .

    Mandy was kind ....very busy...but got back too me when she could.

    I appreciate her hard work with my case and know if I ever need anything again ....I will return too Joumana Keyrouze and her team of hard working lawyers .

    I appreciate you Manal Hammoud , as well as Joumana .

    Shukraan lak min kull qalbi.

    Sara

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  • Review

    1.0 star

    Posted by Tobin

    I never met Attorney Kayrouz in person. I asked to speak with her personally because I was very dissatisfied in the layer that was appointed to my case. She never responded. When I wasn't satisfied with the result of my court fascilitation, I expressed that I wanted to go to trial. The lawyer became hostile in the hallway of the court. She raised her voice causing everyone to pay attention. When that didn't work, she took me into the judges chambers where they both proceeded to tell me that I didn't want to go to trial. I was so confused and scared. I was all but forced to take the amount that was offered. I am not satisfied. And the attorney knows that I am not satisfied. During all of the facilitation proceedings I asked the advice of my attorney. Each time an amount was offered I asked her advice. Attorney Beth Wilcoxin suggested that I turn down each amount. She was never consistent with her information, and she lied to me and told me that she suggested that I take a certain amount. I am so distraught with the proceeding and her performance, I am trying to seek other advice. I got a letter in the mail where she accepted the amount the insurance company offered that I need to sign. However, I don't want to because I don't agree with any of it's contents. I don't know what to do. I feel that this law firm does not act in the best interest of the client. I am young and I don't have much knowledge about law suits, but I can certainly tell you that I was not represented well. There was little to no negotiating for a fair settlement on my behalf. I felt that the attorney took whatever was offered. I felt as if she put forth little to no effort in my behalf. She was always one hour and much more late for court. When she did finally arrive, she had no advice and went from court to court. She never returned my calls and never answered my questions. When I asked at the beginning if I was able to change attorneys, I never got a return call from the head of the law firm. I was never satisfied with this attorney and was forced to keep her.

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  • Amazing!

    5.0 stars

    Posted by aljanabi05

    Joumana Kayrouz and her team were amazing I had never worked with an attorney before and they handled all of my questions about my case and the law in a way that I could understand. Everyone made me feel so comfortable with the legal process and that meant a lot to me. Joumana and her team went out of their way to make sure that I had everything I needed during this difficult time. I'm very happy with the quality of work and how hard they fought for my case. This is an amazing attorney and an amazing team.

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  • Outstanding Attorney!

    5.0 stars

    Posted by topiesameer

    I would like to thanks Joumana Kayrouz and her office for getting everything I wanted in a timely fashion. Joumana has a wonderful team and everyone worked very hard for me I would recommend this attorney to anyone.

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  • Great people to work with!

    5.0 stars

    Posted by Hawanya

    I'm very satisfied with the services i received at the law offices of Joumana Kayrouz and with how personable people here are. I also want to say how refreshing it is to have people working on your side who are believers!

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  • SO Deceiving lawyer office

    1.0 star

    Posted by a Car Accident client

    I called the office for the first time to talk to Joumana Kayrouz, the rude secretary Nataly stated that I can't talk to Jumana because she is busy, I asked her if I would leave my number so she can call me at her convenient time, she answered in a rude way and said NOP she can't call you back, I asked then how can I talk to Joumana Kayrouz and she said you have to take an appointment, I agreed, next day I went to my appointment, when they got me in to the conference room they told me the attorney will be here soon, so I asked I said its Joumana Kayrouz who will meet with me right, she said no Joumana can't meet you she is not available today, I told her then why you scheduled me for today since I have made it clear that I want to talk to her personally, she asked me to speak to Nataly the one who scheduled me, so they walked me back to the worst secretary ever Nataly and when I asked her why would she schedule me today if Joumana is not available, she said Joumana doesn't meet people but she has other attorneys who will do the job, I told her then you should have explained that over the phone before you make me drive for over 30 minutes this is a lie and you are deceiving people make them come all the way in the office then you tell them you can't meet Joumana and she added that they receive 1000 call a day so she can't tell them all that, so I told her no you should tell them its their right to know if they will be able to meet Joumana or somebody else. I left the office with great disappointment and I really wouldn't start with a lawyer that would deceive clients to bring them to her office then you can't meet her because she is busy.

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    Joumana Boutros Kayrouz’s response: “The Law Offices of Joumana Kayrouz PLLC has a staff of 50 lawyers, paralegals and staff members who all work together diligently and professionally to provide the best representation for our clients that results in the highest compensation for their rights. We pride ourselves in offering our clients the highest level of legal services. We take very seriously any and all complaints, including the one expressed by “Car Accident Client 2” who felt that because she could not immediately meet with Ms. Kayrouz, she did not satisfy her expectations. Our firm respects the circumstances that bring each person to our offices for help securing their rights. We always do our utmost to treat every individual with courtesy, respect and understanding, knowing that the tragedies that bring them to our offices oftentimes make life difficult. Our priority is to ensure that they have the best, the strongest and the most effective legal representation necessary to remediate their personal difficulties. Most importantly, our job is to secure the highest level of compensation that they deserve. Ms. Kayrouz is actively involved in every case, and works closely with the legal team to present the strongest case for our clients. Ms. Kayrouz believes that every client deserves to be treated courteously. Certainly, some misunderstandings might occur. We are sorry that the writer below was disappointed that she was unable to meet with Ms. Kayrouz. Our legal team is eager to fight for her rights and put the focus where it belongs, on ensuring that our clients receive the compensation they deserve for the discomfort and trauma that they experience as a result of automobile accidents. Though Ms. Kayrouz was not able to meet with the client the specific morning in question, Ms. Kayrouz would have met with her on her return visit two weeks later. Ms. Kayrouz believes very strongly in personally being involved in each and every case. We will always do our best to address the needs of every individual who comes to our office and will continue to give them the best representation that is possible to achieve their rights.”
  • Wonderful Staff

    5.0 stars

    Posted by Amanyah Hannon

    When I first started to search for personal injury lawyers to handle my car accident case I was turned off by all of the other attorney's that I spoke to. That all changed when I called the Law Offices of Joumana Kayrouz. Natalie at the front desk was so warm and professional, she helped me with all of my questions. I would classify myself as more of a hands on client not wanting to get lost along the way so I was very grateful that she took the time to answer whatever i asked. From there I met with Joumana and she assigned Mark Smiley to my case and he was amazing we jumped right in. He was very knowledgeable and really made me feel comfortable with the process of going through the lawsuit. At this point I have to say I was getting a little worried because like I said earlier I was more of a hands on client and Mark was going to be out of the office for sometime medical reasons so I was worried that about communication concerning the details of my case. Thats when they assigned Sheila to help as marks assistant and everything was wonderful. Even with mark in the hospital and recovery I was able to get information from him through Sheila. She was outstanding and really took away any fear i had concerning my case.
    All of the people at the Law Offices Of Joumana Kayrouz were wonderful they really cared about me and everyone took that extra step to make sure that I was happy. I would recommend them to anyone looking for an attorney.

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  • Thanks Joumana

    5.0 stars

    Posted by Review

    We had a good experience with the firm, Joumana's team really helped us out by making sure had the right treatment for our injuries and really help put us on the right path. I would definetly recommend this lawyer to others.

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