Joumana Boutros Kayrouz

Joumana Boutros Kayrouz

4.5
Rating: 9.9

Licensed for 27 years

Personal injury Lawyer at Southfield, MI
Practice Areas: Personal Injury, Bankruptcy & Debt, Immigration, Criminal Defense

1000 Town Ctr Ste 550, Southfield, MI

About Joumana

Biography

Fees and Rates

Cost

Contingency

33%-33%


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Licenses

Licensed in Michigan for 27 years

State: Michigan

Acquired: 1998

Active in Good Standing

No misconduct found

Location

Law Offices of Joumana Boutros Kayrouz

1000 Town Ctr Ste 550, Southfield, MI, 48075

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Joumana Boutros Kayrouz's Reviews

Avvo Review Score

4.5 /5.0

58 Client Reviews

Showing 1 - 5 of 7 reviews | 1 star

Posted by Louis | December 30, 2020 | Hired Attorney

Bad service

I hired their services and so far it has been so terrible! Every time I call they are in a meeting and they never return calls or emails. Definitely not recommend them to anybody, they are very unprofessional.

Joumana Kayrouz

Replied last December 30, 2020

This is a FAKE REVIEW designed to smear this firm's reputation. We do not have a Louis for client in any of our various departments. The firm has in place a customer service system as well as a tight system of checks and balances that ensures that ALL calls are returned often immediately by the person called or a team member, and when not feasible, within the same day. We have a similar system with emails. Additionally, every client is provided from the outset with a 24-hour cell phone number with direct access to the CEO and is encouraged to call with any questions or concerns. Finally, we would like to direct the readers to the hundreds of glowing google reviews that speak of the firm's competence, proven results, and outstanding customer service. Attorney Joumana Kayrouz will be extremely happy to speak to "Louis", review the "unreturned" emails and check the phone logs for "unreturned" phone calls if he chooses to reach out. Thank you. .

Posted by Christopher | June 07, 2018 | Hired Attorney

Three years for nothing

I've been a client of mrs. kayrouz office for about 3 years I've never had anyone call me unless I was calling them. Everytime I call my attorney he's either on a lunch break or he's not in the office and there's never anyone else I can talk to. I leave multiple voicemails and no one ever ever calls ...me back I've been waiting on the defense attorney for 10months to sign one sheet of paper. I am not satisfied with my attorney. Either of mrs. Juwanna kayrouz his staff.

Posted by ALAA MOUSSA | October 20, 2017 | Hired Attorney | Car Accidents

stay away.. run if possible

My wife and I were involved in a car accident about 4 years ago. case settled 2 years ago and still haven't got my settlement. every time i call they tell me we'll call you back and no one ever call back, went to their office few times and they tell me my lawyer is not in today ( stupid excuses) i tr...ied to schedule a time with Joumana but when it gets closer to our appointment she cancels. i'm sure this will never post on the site

Posted by Tobin | May 29, 2015 | Lawsuits & Disputes

Review

I never met Attorney Kayrouz in person. I asked to speak with her personally because I was very dissatisfied in the layer that was appointed to my case. She never responded. When I wasn't satisfied with the result of my court fascilitation, I expressed that I wanted to go to trial. The lawyer beca...me hostile in the hallway of the court. She raised her voice causing everyone to pay attention. When that didn't work, she took me into the judges chambers where they both proceeded to tell me that I didn't want to go to trial. I was so confused and scared. I was all but forced to take the amount that was offered. I am not satisfied. And the attorney knows that I am not satisfied. During all of the facilitation proceedings I asked the advice of my attorney. Each time an amount was offered I asked her advice. Attorney Beth Wilcoxin suggested that I turn down each amount. She was never consistent with her information, and she lied to me and told me that she suggested that I take a certain amount. I am so distraught with the proceeding and her performance, I am trying to seek other advice. I got a letter in the mail where she accepted the amount the insurance company offered that I need to sign. However, I don't want to because I don't agree with any of it's contents. I don't know what to do. I feel that this law firm does not act in the best interest of the client. I am young and I don't have much knowledge about law suits, but I can certainly tell you that I was not represented well. There was little to no negotiating for a fair settlement on my behalf. I felt that the attorney took whatever was offered. I felt as if she put forth little to no effort in my behalf. She was always one hour and much more late for court. When she did finally arrive, she had no advice and went from court to court. She never returned my calls and never answered my questions. When I asked at the beginning if I was able to change attorneys, I never got a return call from the head of the law firm. I was never satisfied with this attorney and was forced to keep her.

Posted by anonymous | May 21, 2013

SO Deceiving lawyer office

I called the office for the first time to talk to Joumana Kayrouz, the rude secretary Nataly stated that I can't talk to Jumana because she is busy, I asked her if I would leave my number so she can call me at her convenient time, she answered in a rude way and said NOP she can't call you back, I ask...ed then how can I talk to Joumana Kayrouz and she said you have to take an appointment, I agreed, next day I went to my appointment, when they got me in to the conference room they told me the attorney will be here soon, so I asked I said its Joumana Kayrouz who will meet with me right, she said no Joumana can't meet you she is not available today, I told her then why you scheduled me for today since I have made it clear that I want to talk to her personally, she asked me to speak to Nataly the one who scheduled me, so they walked me back to the worst secretary ever Nataly and when I asked her why would she schedule me today if Joumana is not available, she said Joumana doesn't meet people but she has other attorneys who will do the job, I told her then you should have explained that over the phone before you make me drive for over 30 minutes this is a lie and you are deceiving people make them come all the way in the office then you tell them you can't meet Joumana and she added that they receive 1000 call a day so she can't tell them all that, so I told her no you should tell them its their right to know if they will be able to meet Joumana or somebody else. I left the office with great disappointment and I really wouldn't start with a lawyer that would deceive clients to bring them to her office then you can't meet her because she is busy.

Joumana Kayrouz

Replied last May 23, 2013

The Law Offices of Joumana Kayrouz PLLC has a staff of 50 lawyers, paralegals and staff members who all work together diligently and professionally to provide the best representation for our clients that results in the highest compensation for their rights. We pride ourselves in offering our clients the highest level of legal services. We take very seriously any and all complaints, including the one expressed by “Car Accident Client 2” who felt that because she could not immediately meet with Ms. Kayrouz, she did not satisfy her expectations. Our firm respects the circumstances that bring each person to our offices for help securing their rights. We always do our utmost to treat every individual with courtesy, respect and understanding, knowing that the tragedies that bring them to our offices oftentimes make life difficult. Our priority is to ensure that they have the best, the strongest and the most effective legal representation necessary to remediate their personal difficulties. Most importantly, our job is to secure the highest level of compensation that they deserve. Ms. Kayrouz is actively involved in every case, and works closely with the legal team to present the strongest case for our clients. Ms. Kayrouz believes that every client deserves to be treated courteously. Certainly, some misunderstandings might occur. We are sorry that the writer below was disappointed that she was unable to meet with Ms. Kayrouz. Our legal team is eager to fight for her rights and put the focus where it belongs, on ensuring that our clients receive the compensation they deserve for the discomfort and trauma that they experience as a result of automobile accidents. Though Ms. Kayrouz was not able to meet with the client the specific morning in question, Ms. Kayrouz would have met with her on her return visit two weeks later. Ms. Kayrouz believes very strongly in personally being involved in each and every case. We will always do our best to address the needs of every individual who comes to our office and will continue to give them the best representation that is possible to achieve their rights.

See All Client Reviews

Joumana Boutros Kayrouz's Lawyer Endorsements

Endorse Joumana
Gerald Kevin Paulovich headshot
Gerald Paulovich

Car accident lawyer | Jun 18

Relationship: Worked for lawyer

"Joumana Kayrouz is extremely knowledgeable about the law and a zealous advocate for her clients. Joumana and her entire firm are both respected and feared by their adversaries. When you need a personal injury attorney, you need somebody who is highly skilled and willing to stand with you every step of the way. You need an attorney who frightens insurance companies when they see their name on a case. When you must make the difficult decision on who will represent you for your case, I strongly recommend and endorse Joumana Kayrouz."

Douglas Allan Dempsey headshot
Douglas Dempsey

Car accident lawyer | Jun 13

Relationship: Worked for lawyer

"She is a very caring competent and compassionate attorney and counselor. Her belief in fighting for the victims against the insurance companies is legitimate and supported by her passionate and individual approach to each case.An attitude which is carried on in her entire firm."

Howard J. Radner headshot
Howard Radner

Car accident lawyer | Jun 12

Relationship: Fellow lawyer in community

"Ms. Kayrouz is a terrific attorney. She is not only very knowledgeable about the law but cares deeply about her clients. She has developed a law firm which aggressively fights for her clients in a professional manner. Her clients are very fortunate to have Ms. Kayrouz working on their behalf."

Jabran G. Yasso headshot
Jabran Yasso

Car accident lawyer | Jun 12

Relationship: Fellow lawyer in community

"Joumana is an exceptional lawyer and a great legal mind. Over the years, she has represented her clients with great diligence and passion resulting in multi-million dollar settlements and verdicts. I highly recommend Joumana and am happy to endorse her."

Beth Ann Wilcoxon headshot
Beth Wilcoxon

Car accident lawyer | Jun 11

Relationship: Worked for lawyer

"I endorse this lawyer. She is a true advocate for her clients. She combines a true compassion for the injured people who come to her with the skill and resources to zealously fight for their rights. Trust that you are in good good hands."

Mishelle Khan headshot
Mishelle Khan

Car accident lawyer | Jun 11

Relationship: Worked for lawyer

"Joumana is a great attorney, mentor, and person. She not only has made a huge impact in the community but she has greatly assisted the minority community (unlike other firms). Joumana is a respectable business woman and knows how to hold her own in a traditionally male-dominated field. I absolutely love working for her and the morals she espouses."

Jarrod Keden Anthony headshot
Jarrod Anthony

Car accident lawyer | Jun 11

Relationship: Worked for lawyer

"I endorse this lawyer. She is the real deal. She is what the hype says she is. One of the most intelligent and critical thinkers of our time. She is a natural business woman and more importantly a pillar in our community for giving back. I'm blessed to have the opportunity to work for and learn from such a great person."

Ali Abdulmunim Ajrouch headshot
Ali Ajrouch

Personal injury lawyer | Jun 11

Relationship: Worked for lawyer

"I happily endorse this lawyer. She is an excellent attorney and a role model for the community."

Clifford Daniel Neubauer Jr. headshot
Clifford Neubauer

Car accident lawyer | Feb 12

Relationship: Co-worker

"I endorse Ms. Kayrouz. She is an expert and leader in the personal injury field. Through years of experience and knowledge of the law, combined with her incredible compassion for her clients, Ms. Kayrouz successfully fight for clients' rights."

Richard A. Lenter headshot
Richard Lenter

Personal injury lawyer | Jan 13

Relationship: Fellow lawyer in community

"Ms. Kayrouz entered the extremely competitive field of personal injury attorneys in Michigan and in a short time has distinguished herself to be among the best. She is extrenmely bright, incredibly hard working, very knowledgeable, and always watches out for the best interests of her clients. Ms. Kayrouz fights hard for and succeeds in obtaining justuce for injured victims of negligent actions of others. I endorse here without qualification."

Wayne J. Miller headshot
Wayne Miller

Personal injury lawyer | Oct 19

Relationship: Fellow lawyer in community

"I have known Joumana for a number of years and have had the opportunity to observe first hand the care, skill and sensitivity that she brings to each of her cases. She is a very fine advocate for her clients, and is an exemplary attorney in our community."

Allan Studenberg headshot
Allan Studenberg

Personal injury lawyer | Sep 03

Relationship: Fellow lawyer in community

"I endorse this lawyer's work. Joumana is a highly competent Personal Injury lawyer who refuses to take no for an answer. She works very hard for her clients and gets great results on their cases. I have personally worked with Joumana for the past two(2) years and would not hesitate recommending her as an attorney in any personal injury case."

View All Endorsements
Wayne J. Miller headshot
Wayne Miller

Car accident lawyer

Experience

Rating:  9.9 (Superb)

Honors

2012

Top Lawyers, dbusiness

Work Experience

2003 - Present

Owner, Michigan Center For Personal Injury and The Law Offices Of Joumana B. Kayrouz PLLC

Associations

2008 - Present

Michigan Association for Justice

Executive Committee Member

Education

1997

Yale University

JD - Juris Doctor

Publications

Languages

Arabic

French

Italian

Activity

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