Terris Caton Harris

A couple of years ago, Attorney Harris represented me in a personal injury case. Although he won my case, the entire process was very stressful because Attorney Harris did not keep me informed. He never would call me back. I always had to call the office to find out what was going on. It's hard enoug...h knowing that your life is completely altered behind a medical mistake but even harder when your lawyer shows no compassion. It's not just about winning, it's about being there for your client through a difficult process.

Three years ago, Attorney Harris represented me in a personal injury case against a healthcare entity. When I went to Attorney Harris for representation, I did not have all of my medical records. So, the law firm got them for me. Attorney Harris informed me that it would take 8 weeks to hear back fro...m his expert. It ended up taking 4 months. During that time, I was never informed of how far in the evaluation process, the expert had gotten. I had to call the office to check on the case for myself because Attorney Harris never returned my calls. Once the expert determined I had a good case, I signed a contract. Mr. Harris filed the lawsuit and won, but he did not keep me informed like he should. I do understand that no lawyer is perfect because nobody is perfect, but lawyers do need to keep clients informed throughout the process. Establishing rapport and being kind to your client is importance. A little kindness and compassion and good customer service goes a long way.

Attorney Harris represented me about a year ago. He did not keep me informed on my case's status. I constantly had to call to get updates. That made the litigation process even more stressful for me and my son. I would not recommend this lawyer because professionalism and a caring attitude are necess...ary for business.