Terris Caton Harris

A coworker recommended that I contact Terris Harris of Sweet and Associates. I had been in an accident. During the initial consultation, Terris Harris seemed so professional and concerned about my legal matter. After I provided the firm with all the necessary records to review my case, my perception ...of Terris Harris began to change. Months went by before I ever heard from anyone in the firm. I would periodically call to get an update, and my calls were never returned by Terris Harris. He did not respond to emails. There was a complete lack of communication on his behalf, and I began to feel discouraged and disrespected. When people are faced with a legal matter and they don't work in the legal field, it is an overwhelming process. I thought that I had gone to a lawyer who actually cared about me and my case, but I was wrong. I am still recovering physically from the accident, and the emotional pain I have from being betrayed has caused me to seek counseling. He dragged his feet on my matter, and my statute of limitations was almost up before he filed an action. My case is still pending. The way Terris Harris treated me makes me want to give up. Clients are necessary for a lawyer to have a job. My advice to Terris Harris is to be genuine and honest with all of your clients and prospective clients. If you really don't want to help them, then please let them know in a timely manner so that they can seek another lawyer before their statute of limitations runs out.

Please know that I am not trying to bash this lawyer but I feel that I would be doing an injustice to clients or potential clients who have legal matters if I did not share my horrific experience with this lawyer and the firm he is employed by. In 2013, I hired this lawyer to represent me in a wrongf...ul death case after I lost my brother unexpectedly and in a tragic way. Keeping the client informed is not a priority for Terris Harris. I always had to constantly call the office to try and get an update on what was going on with my late brother's case. Mr. Harris would never return my phone calls or emails in a timely manner. Sometimes, it took 6 to 8 weeks for him to reply to my emails. As a matter of fact, there were many of my emails that he never replied to. The entire experience was a nightmare, and I was still grieving over losing my brother. Mr. Harris filed the lawsuit in time before the limits were up. However, he tried to reach settlements and did so underhandedly without my written consent and did not inform me that he was meeting with the defendants. Anything that concerns the fair representation of my late brother should be brought to my attention. Nothing should have been done without discussing it with me and getting my written consent because this is a legal matter. It was very disheartening to be treated so poorly by this lawyer. Although I did get a decent settlement, the settlement was not worth the pain, sleepless nights, frustration, and many shedded tears that I had while going through the litigation process. I would never recommend his services to anyone who wants to be treated fairly. Customer service is essential to any profession, but it is extremely essential when it pertains to the legal profession. Again, I'm not trying to berate this lawyer but it would be wrong for me not to tell the truth about my experience.

Mr. Harris represented me in 2010. The type of case involved defective products. I was referred to him by a member of Kappa Alpha Psi Fraternity, Incorporated. The member who referred me knew Mr. Harris personally. Mr. Harris is very smart and very knowledgeable of the laws pertaining to filing lawsu...its, but he needs to improve on customer service skills. He got me a satisfactory settlement. However, he was very difficult to reach at times. It's required of a lawyer to keep his client informed. No client should be left feeling like their case doesn't matter. I was satisfied with my settlement, but I felt like he did not value my feelings by not keeping me updated. I'm not attacking this lawyer or trying to make him look bad, but he needs to understand that how you treat your client makes a big difference. Sure, we all want to win our case and walk away with a settlement, but you want to feel your life matters too.