Terris Caton Harris

He knows the law but does not care about his clients. He represented me in 2014, and I would never choose him to represent me again. He displays no degree of professionalism. He does not return calls or emails. Customer service is not a priority for him. He represented me in a personal injury case in... 2014. He tried to control everything and he met with the defendants behind my back. I felt that his behavior was not appropriate for a lawyer who is supposed to care about his client. It's bad enough to be injured by a negligent doctor and even worse to know that your lawyer doesn't care about you but only recovery. I do not recommend this lawyer unless you want to be treated badly. I'm not trying to make him look bad or incompetent, but customer service is so important to stay in business.

He knows the laws but needs to work on customer service. I know personal injury cases take time to pursue but as a client I have the right to updates. My lawsuit was filed on time and we were able to settle out of court but I wished this lawyer had been more responsive and receptive towards my feelin...gs and concerns and i wished I had been included more in the process since it was foreign to me.

Mr. Harris represented me in 2010. The type of case involved defective products. I was referred to him by a member of Kappa Alpha Psi Fraternity, Incorporated. The member who referred me knew Mr. Harris personally. Mr. Harris is very smart and very knowledgeable of the laws pertaining to filing lawsu...its, but he needs to improve on customer service skills. He got me a satisfactory settlement. However, he was very difficult to reach at times. It's required of a lawyer to keep his client informed. No client should be left feeling like their case doesn't matter. I was satisfied with my settlement, but I felt like he did not value my feelings by not keeping me updated. I'm not attacking this lawyer or trying to make him look bad, but he needs to understand that how you treat your client makes a big difference. Sure, we all want to win our case and walk away with a settlement, but you want to feel your life matters too.