Karla Cauthen Miller

I was very fortunate to have Karla Miller has my lawyer. I knew from day one that she was the utmost professional. She was constantly in touch with me on all matters regarding my divorce. She was very thorough explaining everything I needed to know regarding the divorce proceedings. She always lis...tened to my concerns and answered all my questions. I knew from the start that she was there to help me through this and would fight for what I rightfully deserved.. And that is exactly what she did! I have nothing but tremendous respect for her and her hard work she did for me and her constant contact with me on all aspects of my divorce.. I was truly blessed to have Karla Miller as my lawyer...

... you need a knowledgeable, experienced fighter in your corner! I was introduced to Karla by a friend & client in 2011, and hired her in 2013 to assist in my quite unexpected divorce. Separation, property settlements, divorce, and more can be confusing, not to mention physically, emotionally and ...financially exhausting. Karla and her staff help ease the worry ... they communicate well, do what they say they'll do, and stand by you throughout the process. I would highly recommend Karla Hewitt & staff!

Karla and her staff are wonderful! They have been a huge help to my family and I. When my husband passed away, I had no legal rights to keep my step daughter that I had raised with my husband. She was put into states custody and When I contacted Karla's office, they were committed to helping my daug...hter return home. They answered any questions I had about the case and were always ready to explain the What, When and How about everything we encountered. I would recommend Karla and her staff to anyone that needed help with a family court case. Thanks Guys!

I chose to leave Miller Upshaw Family Law, PLLC, because of my perceived unprofessional conduct by the senior partner of the firm, Ms. Karla Miller. Since that time, I now believe that her choices were unethical. I sincerely believe that she assumed that I fully understood the law and the legal proce...ss, which I most certainly do not. I do not regret my choice of leaving Miller Upshaw Family Law, PLLC because of Ms. Karla Miller’s behavior, as my new counsel is proactively making strides that Ms. Miller never offered. What I experienced from Ms. Miller were promises of "zealous representation" followed by my confusion about what Ms. Miller's plan was for my case. This was despite my multiple requests for her to explain her plan. As a senior partner of her firm, Ms. Karla Miller normally charges over $300 per hour for her time. I read numerous positive reviews from her past clients. With these facts in mind, I sincerely believed that I would experience, 1) a high degree of professionalism, and, 2) exemplary expertise. I experienced neither. I was forced to question Ms. Miller's ethics when she stated that she did not have to return my retainer. I did not know what I was being charged by this firm for five months. Despite my requests for a statement, Ms. Miller’s company sent me only one invoice on February 6th, 2018 during the six-month period that I retained the firm. Ms. Miller sent a second invoice on June 29th, 2018, which is a month after my new counsel informed the firm of my new representation. I waited yet another month to actually receive my unused retainer on July 21st, 2018. Before I left her firm, I was quite confused about any next steps in my case. I asked Karla Miller to meet with me on May 9th, 2018 to clarify her legal position and plan. I was unclear on her legal position and what her plan was in regards to the “zealous representation” that she had promised me. Via email, Karla refused to meet with me to explain her plan stated that we did not have disconnect. In hindsight, why must I ask for my lawyers plan and even offer to pay her additional retainer fees just to meet with her to discover what my next legal steps should be? I am disgusted. I will include Ms. Miller’s disparaging email at the end of this review. In this email correspondence, Ms. Miller offered seek new counsel and leave her firm by stating, “You are free to retain other counsel if you are not happy with our representation.” I was obviously not happy with her unprofessional behavior, so, I did seek other representation. Ms. Miller told me to seek new counsel knowing full well that she could legally keep my unused retainer, which is thousands of dollars. In my opinion, her approach in this matter is unethical behavior. I did not receive my unused retainer back for months. I had to file a claim with the Nashville Bar to receive my unused retainer. With the potential financial impact of my upcoming divorce, this additional aggravation from Ms. Miller is the last thing that I needed. Ms. Miller's personally degrading, highly charged, and falsely accusatory email convinced me to discontinue Miller Upshaw Family Law, PLLC on May 17th, 2018 as my legal counsel. Thank you for your time taken to read this. My final decision to leave Ms. Miller’s firm was made because of the unprofessional email below sent on Wednesday, May 9th, 2018. On Wed, May 9, 2018 at 10:27 PM, Karla Miller <[email protected]> wrote: No more dog muzzling and zealous representation, as you state below, at this time, please? REALLY? Michael, please don’t insult your lawyers again. It is not the most motivational of strategies you could employ to get what you want. You are free to retain other counsel if you are not happy with our representation. And, no, we do not need a meeting to discuss this. Its not that hard.