I hired Boukzam Lawyers to represent me in disposing of time shares. They were successful in resolving my issues with the time share company. They are dependable, reliable and trustworthy the follow through to completion.
After getting home from the timeshare sponsored resort setting and re-reading everything in the contract, I became very stressed over what I had just signed. I felt like a fool. I was embarrassed that I signed up for something so financially onerous. Although I was skeptical (and embarrassed) about engaging a law firm to extract me from the timeshare nightmare, I knew I needed help.
I vetted many legal firms that specialize in the area of helping individuals extract themselves from seedy timeshare situations like mine. After discussing my situation with Natalie from Boukzam Law, I decided to go with them.
They were very open and honest about the amount of time it could take to resolve the situation and took time up-front to review the agreement, ask questions and answer questions.
They were right. The process can take time. That said, they never quit. They were always very responsive and extremely patient with me and my frequent requests for status.
They were truly professional, very helpful, and kind.
Based on my experience with Natalie and her team, I'd highly recommend them over any other timeshare firm.
MM
Boukzam Law focuses on Consumer Advocacy and Consumer Rights. In 1980, the Federal Trade Commission unleashed the ultimate consumer protection weapon against abusive and dishonest companies—The Unfair and Deceptive Trade Practices Act. This Federal law is mirrored by nearly every state in the United States and is upheld nationwide. State laws give great weight to the interpretations of the Federal Trade Commission and the federal courts relating to s. 5(a)(1) of the Federal Trade Commission Act, 15 U.S.C. s. 45(a)(1). These Consumer Protection Laws are designed to protect the consuming public and legitimate businesses from those who engage in unfair methods of competition, or unconscionable, deceptive, and unfair practices or acts in the conduct of trade or commerce.
The laws are designed to prevent businesses that engage in fraud or unfair practices from gaining an advantage over competitors. They also provide additional protection for those most vulnerable in the marketplace—the consumer. The Act requires businesses to disclose detailed information about products to the consumer, such as, terms and conditions, rights to cancel, full disclosure of the extent of debt, and to choose other products or services without being pressured or mislead. With this law, consumers and businesses who have been victimized by unfair and deceptive practices, hold the right to redress injuries.
This review is from a person who hired this attorney.
| Hired Attorney
Natalie S. Boukzam, Esquire
I hired Boukzam Lawyers to represent me in disposing of time shares. They were successful in resolving my issues with the time share company. They are dependable, reliable and trustworthy the follow through to completion.
Posted by anonymous | January 16, 2023
This review is from a person who hired this attorney.
| Hired Attorney
Professional, competent attorney
After getting home from the timeshare sponsored resort setting and re-reading everything in the contract, I became very stressed over what I had just signed. I felt like a fool. I was embarrassed that I signed up for something so financially onerous. Although I was skeptical (and embarrassed) about engaging a law firm to extract me from the timeshare nightmare, I knew I needed help.
I vetted many legal firms that specialize in the area of helping individuals extract themselves from seedy timeshare situations like mine. After discussing my situation with Natalie from Boukzam Law, I decided to go with them.
They were very open and honest about the amount of time it could take to resolve the situation and took time up-front to review the agreement, ask questions and answer questions.
They were right. The process can take time. That said, they never quit. They were always very responsive and extremely patient with me and my frequent requests for status.
They were truly professional, very helpful, and kind.
Based on my experience with Natalie and her team, I'd highly recommend them over any other timeshare firm.
MM
Read less
Posted by Aravind | December 7, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Successful Timeshare exit - Professional, patient and persistent !!
My wife and I stayed at the HGV Las Vegas and ended up with a timeshare. After a few months of convincing ourselves that we made a good decision, we snapped out of our denial and reached out to Natalie to help cancel our timeshare contract through an agent we found online. We were extremely skeptical since there are so many timeshare cancellation scams. But the moment we spoke to Natalie, and saw her success track record with timeshare contract cancellations and her professionalism, we felt relieved and confident that we will one day be timeshare free.
Fast forward a few months, and throughout those months of waiting Natalie and her team have been extremely patient in answering our questions and keeping us updated on the responses from Hilton. Finally, we got the news that our contract has been cancelled and we are now timeshare free going into the new year. I hope we don't end up with a timeshare, but if we did and wanted to cancel it, we will surely go with Natalie and her team.
I cannot emphasize enough how grateful and relieved we are to have found Natalie to help us with our timeshare regret.
Read less
Posted by anonymous | December 2, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Compassionate, Professional and Efficient lawyer/Law Firm
The Boukzam Law Firm was our last resort dealing with our aging and medically ailing Mom’s Time Share. They explained the process and patiently waded through the legal system with an unwilling Time Share Company. Willow Valley would not budge. Eventually, they yielded and took back the property with a quitclaim deed, removing my mother and our family from future unpleasantness. Couldn’t be more satisfied with the service they provided.
Read less
Posted by Dave | November 10, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Highly Recommended – Successful Timeshare Exit
We bought into a timeshare years ago. At that time, the quick talking timeshare salesperson made lots of promises and guarantees which turned out to be very misleading. For example, we discovered that the annual maintenance fees increased significantly every year. Also, these fees are payable forever; and would even pass onto our heirs.
Due to these exorbitant fees and that the timeshare no longer met our vacation needs; we made the decision to get out of our timeshare contract. Easier said than done! The timeshare company would not take the timeshare back, nor would they help us in any other way. Selling was an option, but there were no buyers.
We reached out to numerous timeshare exit companies. They all had the same things in common: a high pressure salesperson, multiple annoying phone calls, and vague descriptions of what they would do, and requiring significant upfront commission fees, but provided no guarantees that our timeshare would be sold. After research, each company had many complaints filed against them. This was very frustrating experience.
Our experience changed dramatically after contacting Natalie Boukzam. During our first phone call, she discussed our particular situation. She then described in detail what she was going to do, and answered all our questions. We knew exactly what to expect and felt very comfortable to proceed.
After paying a one-time fee, Natalie Boukzam and her office handled everything else. They guided us through the entire process; and provided us with timely updates. They were always available to answer our questions. After less than seven months, their effort and expertise concluded with our timeshare contract being cancelled.
In summary, Natalie Boukzam was very professional, considerate, and responsive to our needs. She was able to successfully eliminate our timeshare liability. Because of this experience, we highly recommend, without reservation, Natalie Boukzam for doing an excellent job.
Read less
Posted by Bernie | August 22, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Successful Timeshare Exit
Natalie was instrumental in documenting our timeshare exit case in a timely and efficient manner. Her professionalism, expertise, and judgment were necessary to resolve our matter and our family is grateful for the closure of this issue. Highly recommended.
Posted by Joanne | August 20, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Best Lawyer ever!
This is the ONLY law firm you should use for your Timeshare troubles! Professional, pleasant, easy to communicate with, efficient and quick! I had attempted to get help from multiple other companies and law firms and they take your money and run. I could tell with my first call with this firm that they would get this done and for far less money. They did not disappoint! Successful outcome and they made true every promise along the way!
Read less
Posted by ilene | July 18, 2022
This review is from a person who hired this attorney.
| Hired Attorney
They succeeded where others have done nothing!
My Aunt and Uncle had purchased a time share 20+ years ago and have tried unsuccessfully to cancel at least 2/3 times each time having paid money and getting no results. I had contacted Boukzam Law Timeshare Lawyers and they were able to get the job done!!! Thank you from my Aunt and Uncle and myself!!! i will highly recommend you.
Read less
Posted by TOM & SUE | July 8, 2022
This review is from a person who hired this attorney.
| Hired Attorney
VACATION TIMESHARE
We bought into a timeshare that did not fit into our vacation needs. We later found out that the maintenance fees would be payable forever as the liability would pass onto our heirs.
Thanks to the excellent advise and leadership of Natalie the obligation has gone away with the contract being cancelled. From the very first phone call Natalie and her firm have shown to be very professional, efficient and helpful in guiding us through this process in a timely manner.
We highly recommend Natalie and her firm to assist you if you have a timeshare contract you want cancelled.
Read less
Posted by Yvette | June 10, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Timeshare Miracle
Natalie Boukzam was just the sort of attorney you dream about this situation; she persisted over a period of five years in getting our timeshare repossessed. We paid a very reasonable one-time fee at the beginning and she handled everything else. Her team was always available and responsive to our questions. I recommend her without reservation!
Read less
Posted by Greg | April 12, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Cancellation
Boukzam Law was very helpful in a stressful time for my family. They helped us get our timeshares cancelled and in a fairly quick manner.
Posted by anonymous | March 18, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Satisfied Customer
Natalie, was instrumental on getting me a resolution and out of a timeshare contract. The process was lengthy but she kept me in the loop and informed on my case status. I would highly recommend!!!!
Posted by David | March 15, 2022
This review is from a person who hired this attorney.
| Hired Attorney
timeshare relief
Like many families, we found ourselves owning a timeshare that never lived up to the hype during the sales process; what started as an hour meeting turned into a 3 hour high pressure sales session. We experienced difficulties in booking the week we were interested in, limited exchange options, poor customer service and forever increasing fees.
Natalie Boukzam was referred to us and explained that what we experienced was all too common. She described in detail significant issues with timeshare ownership and how too many families are pressured into buying.
Based on our buying experience and issues over the years, Natalie was successful in cancelling our ownership. It took a few years but when COVID hit we never thought the timeshare company would agree to cancel. Natalie's persistence, diligence and commitment to our case was the difference. She kept us informed, shared communications she had with with the timeshare company, and provided excellent advise along the way.
Read less
Posted by Dr. John Franklin Jones,III | March 14, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Dr. J Franklin Jones,III , Medical Researcher
I am more than pleased to have the opportunity to recommend the Natalie S Boukzan Law Firm for the role of terminating time shares or any other legal matters. This firm demonstrated the skill, experience, and relevant knowledge to expedite my legal problem.
I wholeheartedly recommend The Boukzam Law Firm as an invaluable addition to your team to mitigate your legal problems.
Read less
Posted by Irene | February 25, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Professional at its best
Always very prompt in returning my emails and always very informative in what proceedings were going to happen. Very professional.
Posted by Steve | January 14, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Time Share case closed
Excellent job, very professional and very responsive from the very beginning. They were with me through the whole process and kept me informed of the status. I highly recommend them if you want to get rid of your timeshare
Posted by Donna | January 8, 2022
This review is from a person who hired this attorney.
| Hired Attorney
Honest Lawyers!! Got us out of our timeshare!!
Natalie and her team got us out of our timeshare!!! They are HONEST, PROFESSIONAL, FAIR and great communicators. They made the process so very easy!! Thank you from the bottom of our hearts for taking us out of this mess. You did exactly what you said you would do and we are thankful!!
Posted by Larry | December 23, 2021
This review is from a person who hired this attorney.
| Hired Attorney
Relieved!
I would like to thank Natalie for all her help to get me out of the nightmare timeshare I purchased. From the beginning she was very understanding and she was on my side!! I told her the situation and she immediately put a plan together to help me terminate the contract. Everything she told me from day 1 was the truth and she delivered!!! I couldn't and wouldn't use anyone else and I hope those who are reading this will take my advice.
Read less
Posted by Cameron | October 7, 2021
This review is from a person who hired this attorney.
| Hired Attorney
TimeShare release
Thank you to Natalie and the Boukzam Law Firm for taking my case. Everyone was very communicative and responded to all my questions.
I am now free of this TimeShare once and for all!
Thank you all again!
Cameron
Posted by Roger | September 8, 2021
This review is from a person who hired this attorney.
| Hired Attorney
GREAT attorney and advocate!
Natalie Boukzam was recommended to me as someone who could efficiently and effectively terminate my longstanding ownership in a timeshare that, for years, had become increasingly burdensome. It seemed unlikely that I would be able to rid myself of this timeshare absent considerable time (which I had already spent) and expense. I had been scammed before by firms that promised to sell or rent my timeshare for a modest fee. Right. Initially, I was skeptical given past experiences. Natalie allayed those concerns during our initial interview. Subsequently, she handled everything beautifully and she and her staff were always responsive and engaged. I've dealt with many attorneys throughout my professional career and I rank Natalie at the top in terms of knowledge of her specialty, responsiveness, and overall professionalism. I highly recommend her for any legal needs one might have, particularly where timeshare issues and consumer affairs are concerned. In that realm, she is the absolute best.
Our Rating is calculated using information the lawyer has included on their profile in addition to the information we collect from state bar associations and other organizations that license legal professionals. Attorneys who claim their profiles and provide Avvo with more information tend to have a higher rating than those who do not.
What determines Avvo Rating?
Experience & background
Years licensed, work experience, education
Legal community recognition
Peer endorsements, associations, awards
Legal thought leadership
Publications, speaking engagements
Discipline
Disciplinary information may not be comprehensive, or updated. We recommend that you always check a lawyer's disciplinary status with their respective state bar association before hiring them.
Unknown Attorney | Feb 10
Relationship: Fellow lawyer in community
"Natalie is absolutely the top attorney in the field of timeshare cancellation and consumer rights. She approaches all of her cases with the utmost passion and zeal, and shows extreme care and dedication for all of her clients. I would refer a friend or family member to her without hesitation. I have seen her work miracles for her clients who are stuck in extremely unfair timeshare and rental relationships with major corporations, and she never backs down from a fight. She takes the fight to the major corporations head on. I highly endorse Natalie."
Consumer protection Attorney | Jan 20
Relationship: Fellow lawyer in community
"I endorse this lawyer. I have referred a couple clients who I knew were fraudulently induced into signing a timeshare contract and she has been successful in helping to remove their contractual obligations. Natalie is one of the most personable lawyers I have ever met, and gets the job done no matter what. 10 stars!!"
Consumer protection Attorney | Nov 21
Relationship: Fellow lawyer in community
"Natalie Boukzam is one of the most hardworking and capable attorneys I know. She treats each client with the utmost respect and is sure to give each case the special attention it needs. Ms. Boukzam is an exemplar of what an attorney should be and is by far the one of the most decent attorneys I have encountered."
Consumer protection Attorney | Sep 13
Relationship: Fellow lawyer in community
"I endorse this lawyer. Natalie is an incredibly effect and efficient attorney. Her style of defense gets the results every client wants.
Natalie keeps you informed of all options and fights for her clients. I wouldn’t refer my clients in need of a consumer protection attorney to anyone else"
Consumer protection Attorney | Aug 10
Relationship: Fellow lawyer in community
"Natalie is a very capable attorney in her field of work with respect to protecting consumer rights against corporate predatory practices. I recommend her services to anyone who has been victimized to corporate predatory practices."